Branch Manager (Full-Time)

Location: Accra, Ghana
Company: Cal Bank
Application Deadline: 10 April 2026

Company Profile

Cal Bank is a leading financial institution committed to delivering innovative banking solutions and exceptional customer experiences. We foster a collaborative, growth-oriented environment where employees are empowered to excel, lead, and make a meaningful impact on the communities we serve.

Role Overview

We are seeking a results-driven Branch Manager to lead our Accra branch, drive business growth, and ensure operational excellence. The ideal candidate will combine strong leadership skills with deep banking knowledge to achieve financial targets, deliver exceptional customer service, and develop high-performing teams.

Key Responsibilities

• Drive branch business growth by building and managing strong customer relationships.
• Develop and execute strategies to achieve revenue, deposit, loan, and profitability targets.
• Lead, coach, and manage branch staff to deliver high performance and excellent customer service.
• Monitor branch financial performance, operational costs, and profitability.
• Oversee branch operations to ensure efficiency, compliance, and adherence to internal controls.
• Identify opportunities to grow the customer base and increase market share.
• Ensure staff capability development through coaching and training programs.
• Maintain strong collaboration with Head Office and other branches to achieve business objectives.
• Ensure effective risk management, fraud prevention, and audit readiness.

Key Performance Indicators (KPIs)

• Achievement of revenue and profitability targets.
• Growth in deposits and loan portfolio.
• New customer acquisition and successful cross-selling.
• Maintenance of loan portfolio quality (NPL ratio).
• Audit and compliance ratings.
• Adherence to credit policies.
• Staff performance against targets.

Qualifications & Experience

• Minimum of a Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 8 years of experience in banking, with proven leadership and branch management experience.
• Strong knowledge of banking operations, credit policies, and financial management.
• Excellent leadership, communication, and problem-solving skills.

What We Offer

• A professional and supportive work environment.
• Opportunities for career growth and leadership development.
• The chance to drive meaningful business results and positively impact the community.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.