Micro Credit Officer

Location: Kpone, Tema, Ghana
Employment Type: Full-Time
Application Deadline: 15 May 2026

About the Company

We are a reputable institution committed to providing reliable financial solutions and empowering individuals, entrepreneurs, and small businesses through accessible financial services. Our organisation values integrity, professionalism, customer focus, and operational excellence while creating meaningful impact within the communities we serve.

We foster a welcoming, inclusive, and collaborative work environment where employees are encouraged to grow professionally, contribute innovative ideas, and build rewarding careers.

The Role

We are seeking a motivated and results-oriented Micro Credit Officer to join our team in Kpone, Tema. The successful candidate will support the institution’s lending operations by managing client relationships, assessing loan applications, monitoring loan performance, and contributing to portfolio growth while maintaining sound credit practices.

This role is ideal for a proactive professional with strong interpersonal skills, attention to detail, and a passion for supporting customers and small businesses through responsible financial services.

Key Responsibilities

As a Micro Credit Officer, you will:

• Identify and develop relationships with prospective and existing clients.
• Assess loan applications and evaluate clients’ financial capacity and creditworthiness.
• Recommend suitable credit solutions in line with institutional policies and procedures.
• Monitor loan portfolios to ensure timely repayments and maintain portfolio quality.
• Follow up on overdue accounts and support loan recovery activities where necessary.
• Maintain accurate customer records, loan documentation, and transaction reports.
• Provide excellent customer service and financial guidance to clients.
• Ensure compliance with internal policies, regulatory requirements, and operational standards.
• Support business development initiatives aimed at growing the institution’s customer base and loan portfolio.
• Prepare periodic reports on portfolio performance and client activities.

Qualifications and Experience

To be successful in this role, you should have:

• A minimum of a Bachelor’s degree in Accounting or a related field.
• At least two (2) years of relevant working experience in microfinance, banking, credit administration, or a related field.
• Strong analytical and financial assessment skills.
• Excellent communication and interpersonal abilities.
• Good customer relationship management skills.
• Strong attention to detail and organisational capabilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications.
• High level of integrity, professionalism, and accountability.

Why Join Us?

We are committed to creating a supportive environment where employees can grow, succeed, and make meaningful contributions to the organisation and the communities we serve.

What We Offer

• Professional Development: Opportunities for continuous learning and career growth.
• Supportive Work Culture: A collaborative and inclusive environment that values teamwork and innovation.
• Meaningful Impact: Contribute to financial empowerment and community development.
• Career Stability: Join a reputable institution focused on long-term growth and excellence.

Diversity and Inclusion

We are committed to building a workplace that values diversity, inclusion, and equal opportunity. We welcome applications from qualified individuals of all backgrounds and are dedicated to creating an environment where everyone feels respected and empowered.

How to Apply

Apply online by clicking on the application button below.