JOB TITLE: HR & Admin Officer (Full-Time)

Company: Cool Guy AC Services
Location: Accra, Ghana
Application Deadline: 18 June 2026

Company Profile

Cool Guy AC Services is a fast-growing air conditioning installation, maintenance, and repair company committed to delivering reliable, efficient, and professional cooling solutions to homes and businesses. We pride ourselves on quality service, strong customer relationships, and a well-organized operational structure that supports both our clients and our field teams.

We are building a supportive workplace where professionalism, accountability, and teamwork drive our daily operations.

Position Overview

We are seeking a proactive and highly organized HR & Admin Officer to support our human resource, administrative, customer service, bookkeeping, and marketing functions. In this role, you will help streamline internal operations, improve communication flow, and ensure smooth coordination between staff, management, and customers.

Key Responsibilities

Human Resource Management

• Manage recruitment processes, including job postings, screening, and onboarding of new employees.
• Maintain accurate and up-to-date employee records, contracts, and HR files.
• Monitor staff attendance, leave records, and workplace discipline.
• Support employee training initiatives and assist with performance tracking and evaluations.

Administrative Support

• Manage office supplies, stationery, and general administrative materials.
• Prepare official correspondence, letters, and internal memos.
• Coordinate meetings, schedules, and internal communications across teams.

Customer Service Coordination

• Respond to customer calls, WhatsApp messages, and general enquiries promptly and professionally.
• Record and track customer service requests, complaints, and follow-ups.
• Maintain and update the customer database to ensure accurate records.

Bookkeeping Support

• Record daily income and business expenses accurately.
• File invoices, receipts, and related financial documents.
• Assist in preparing payroll data for management review.

Marketing Administration

• Manage and update company social media platforms with relevant content.
• Support the execution of marketing campaigns, promotions, and advertisements.
• Track and organize customer leads and enquiries for follow-up.

Qualification Required & Experience

• Hold a Diploma or Degree in Human Resources, Business Administration, Marketing, or a related field.
• Demonstrate strong computer proficiency, including Microsoft Excel, Word, and social media tools.
• Possess strong communication, coordination, and organizational skills.
• Show ability to multitask effectively and work independently with minimal supervision.
• Prior experience in a similar role will be considered an added advantage.

Key Qualities We Look For

• Maintain a professional, friendly, and service-oriented attitude.
• Stay highly organized and detail-oriented in handling tasks.
• Communicate clearly and confidently with staff and customers.
• Take initiative and manage responsibilities with minimal supervision.
• Adapt easily to a fast-paced operational environment.

What We Offer

• Work in a supportive and growing company environment.
• Gain hands-on experience across HR, administration, customer service, and marketing functions.
• Benefit from opportunities for career growth and professional development.
• Join a team that values efficiency, teamwork, and continuous improvement.

How to Apply

Apply online by clicking on the application button.