Clearing Team Lead

Location: Tema, Ghana
Employment Type: Full-Time
Application Deadline: 15 July 2026

Company Profile

We are a reputable logistics company committed to delivering efficient, reliable, and customer-focused supply chain solutions. Through operational excellence, innovation, and a dedicated workforce, we support businesses with seamless freight forwarding, customs clearance, and logistics services.

We are looking for an experienced and results-driven Clearing Team Lead to join our operations team. If you are passionate about logistics, customs compliance, and leading high-performing teams, we invite you to build your career with us.

Key Responsibilities

As the Clearing Team Lead, you will:

• Lead and supervise the daily activities of the clearing team to ensure efficient and timely customs clearance of shipments.
• Coordinate import and export clearance processes while ensuring compliance with all customs regulations and statutory requirements.
• Review shipping documentation, customs declarations, permits, and other clearance documents for accuracy and completeness.
• Liaise with customs authorities, port officials, shipping lines, freight forwarders, transport providers, and regulatory agencies to facilitate smooth cargo clearance.
• Monitor shipment progress and proactively resolve clearance delays and operational challenges.
• Ensure all customs duties, taxes, and related charges are processed accurately and within required timelines.
• Maintain accurate records of clearance activities and prepare operational reports for management.
• Identify opportunities to improve clearing processes, reduce turnaround times, and enhance service delivery.
• Coach, mentor, and support team members to achieve operational targets and maintain high performance.
• Build and maintain strong relationships with clients by providing timely updates and delivering exceptional customer service.
• Ensure adherence to company policies, health and safety standards, and industry regulations.

Qualification Required & Experience

Applicants should have:

• A Higher National Diploma (HND) or Bachelor’s Degree in Logistics and Supply Chain Management, Business Administration, Customs Administration, or a related field.
• A minimum of three (3) to five (5) years of relevant experience in customs clearing, freight forwarding, or logistics operations, with supervisory experience being an advantage.
• Sound knowledge of Ghana Customs procedures, import and export regulations, and port operations.
• Experience working with customs clearance systems and logistics management software.
• Good understanding of shipping documentation and international trade procedures.

Competencies

The successful candidate will demonstrate:

• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Strong organisational and time management skills with the ability to prioritise multiple shipments.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• A customer-focused approach with the ability to build and maintain strong professional relationships.
• Integrity, accountability, and the ability to perform effectively in a fast-paced operational environment.

How to Apply

Apply online by clicking the Application button.