Enterprise Business Unit Director

Telecel Ghana
Location: Accra
Employment Type: Full-Time

Company Profile

Telecel Ghana is a leading telecommunications company committed to connecting individuals, businesses, and communities through innovative digital solutions and reliable communication services. We are transforming the future of connectivity by delivering customer-centric products and enterprise solutions that enable businesses to thrive in an increasingly digital economy.

We are seeking an accomplished and visionary Enterprise Business Unit Director to lead our enterprise business strategy, accelerate revenue growth, and position Telecel Ghana as the preferred digital transformation partner for corporate and public sector clients.

Job Summary

The Enterprise Business Unit Director will provide strategic leadership for Telecel Ghana’s Enterprise Business Unit, driving commercial performance, expanding market share, and delivering innovative ICT and digital solutions. The successful candidate will lead high-performing teams, strengthen customer relationships, and develop sustainable growth strategies that enhance profitability and long-term business success.

Key Responsibilities

• Develop and execute the enterprise business strategy to achieve sustainable revenue and profitability growth.
• Lead the Enterprise Business Unit in delivering innovative telecommunications, ICT, cloud, and digital solutions to business customers.
• Drive new business acquisition while strengthening relationships with existing enterprise and government clients.
• Develop strategic partnerships that enhance Telecel Ghana’s enterprise solutions portfolio.
• Oversee sales, account management, solution design, and customer success functions.
• Ensure the successful delivery of customer-focused solutions that meet evolving business needs.
• Monitor market trends, competitor activities, and emerging technologies to identify growth opportunities.
• Manage the Enterprise Business Unit’s budget, financial performance, and profit-and-loss (P&L) responsibilities.
• Collaborate with Product, Technology, Finance, Marketing, and Operations teams to deliver integrated business solutions.
• Strengthen governance, operational excellence, and risk management within the business unit.
• Represent Telecel Ghana in strategic engagements with key customers, industry partners, regulators, and stakeholders.
• Lead business transformation initiatives that enhance operational efficiency and customer value.
• Perform any other strategic responsibilities assigned by executive management.

Qualifications & Experience

• Bachelor’s Degree in Business Administration, Engineering, Telecommunications, Information Technology, or a related field.
• MBA or other relevant postgraduate qualification is preferred.
• Minimum of 10–15 years’ experience within the telecommunications, technology, or ICT sectors.
• Proven track record of successfully leading enterprise/B2B sales, business development, and technology solutions businesses.
• Strong knowledge of:
  • Telecommunications infrastructure and enterprise services.
  • Enterprise ICT and digital transformation solutions.
  • Corporate and government procurement processes.
• Experience working within emerging markets, particularly Africa, will be a strong advantage.

Required Skills & Competencies

Successful candidates should demonstrate:

• Outstanding leadership and people management capabilities.
• Strong strategic thinking and commercial acumen.
• Excellent negotiation, influencing, and stakeholder management skills.
• Strong financial management and P&L leadership experience.
• Ability to drive innovation, business transformation, and organizational growth.
• Customer-centric mindset with a focus on delivering business value.
• High levels of resilience, adaptability, and sound decision-making.
• Excellent communication and executive presentation skills.

Leadership Expectations

The successful candidate will:

• Build, develop, and lead a high-performing and diverse Enterprise Business team.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Serve as a key member of Telecel Ghana’s Commercial Leadership Team.
• Drive cross-functional collaboration across Sales, Product, Technology, Finance, Marketing, and Operations to achieve business objectives.

Key Performance Indicators (KPIs)

Performance will be measured against:

• Enterprise revenue growth (percentage and absolute value).
• Enterprise EBITDA margin and overall business profitability.
• New business acquisition value.
• Customer retention and churn rates.
• Average deal size and sales pipeline conversion rate.
• Growth in financial services penetration.
• Net Promoter Score (NPS) and customer satisfaction levels.
• Contribution of non-connectivity (ICT and digital solutions) revenue.

Success Profile

The successful candidate will:

• Transform the Enterprise Business Unit into a high-growth, solutions-led business.
• Deliver consistent double-digit revenue growth.
• Expand Telecel Ghana’s enterprise market share across strategic sectors.
• Build a strong ecosystem of technology and business partners.
• Position Telecel Ghana as the trusted digital transformation partner for enterprise and public sector customers.

How to Apply

Interested candidates should apply online by clicking on the Application Button.