Are you passionate about hospitality and delivering exceptional customer experiences? We are looking for an experienced Cafe Manager to lead daily operations, drive sales performance, and create a warm, welcoming environment for our customers.

Key Responsibilities

• Oversee daily cafe operations and ensure excellent customer service
• Maintain high standards of food & beverage quality and hygiene
• Lead, train, and motivate cafe staff
• Manage inventory, sales activities, and supplier coordination
• Implement marketing initiatives to boost sales and customer engagement
• Handle customer inquiries and resolve issues professionally
• Ensure efficient financial and operational performance

Qualifications & Skills

• Strong customer service and communication skills
• Proven experience in Food & Beverage / Food Service
• Basic sales and financial management knowledge
• Strong problem-solving and leadership abilities
• Experience in staff training and team management is an advantage
• Bachelor’s degree in Hospitality, Business Administration, or a related field (preferred)