Client Service Executive

Location: Accra
Employment Type: Full-Time
Application Deadline: 20 March 2026

Company Profile

Paper Merchant is an international communications firm specializing in public relations and brand management. We partner with global and local brands to deliver innovative communication strategies that drive engagement, visibility, and impact. Our culture thrives on collaboration, creativity, and a client-focused approach.

Position Overview

We are seeking a proactive Client Service Executive to join our team. In this role, you will act as the primary liaison between clients and our internal teams, ensuring seamless communication, high-quality service delivery, and exceptional client satisfaction.

Key Responsibilities

• Build and maintain strong relationships with clients, understanding their needs and objectives.

• Coordinate and manage projects, ensuring timely delivery of campaigns and communications initiatives.

• Support account managers in planning, executing, and tracking client campaigns.

• Prepare reports, presentations, and client updates as needed.

• Proactively identify opportunities to enhance client satisfaction and contribute to account growth.

Qualifications & Experience

• A degree or diploma in Communications, Marketing, Business Administration, or a related field.

• Prior experience in client services, account management, or PR/communications is highly desirable.

• Strong organizational, multitasking, and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to work collaboratively in a fast-paced, dynamic environment.

How to Apply

Submit your CV