AKKA KAPPA LTD

Position: Client Services & Listings Officer
Employment Type: Full-Time
Location: Accra, Ghana
Application Deadline: 13 March 2026

Company Profile

Akka Kappa Ltd is a client-centered real estate company dedicated to delivering innovative and exceptional experiences in Ghana’s property market. We help clients rent, sell, buy, manage, and build properties, providing comprehensive solutions delivered professionally by our team of experts.

Our culture emphasizes excellence, innovation, and client satisfaction, making every interaction an opportunity to create trust and value.

Position Summary

The Client Services & Listings Officer serves as the first point of contact for clients while maintaining accurate property listings and supporting CRM-driven administrative tasks. This hands-on role combines front-facing client engagement with practical operational responsibilities.

We welcome confident, detail-oriented, and proactive individuals who thrive in a fast-paced, client-focused environment.

Key Responsibilities

• Greet and assist walk-in clients in a professional and friendly manner.

• Handle client inquiries via phone, email, and in-person.

• Support negotiations and service delivery for property transactions.

• Maintain and update property listings accurately in the CRM system (Property base experience is an advantage).

• Conduct client follow-ups to ensure satisfaction and foster long-term relationships.

• Manage front-office administrative tasks, including scheduling and documentation.

• Collaborate with team members to ensure seamless client experiences.

• Multitask effectively between reception duties, CRM management, and client interactions.

Educational and Professional Requirements

• Strong verbal and written communication skills.

• Confidence interacting with clients in person and over the phone.

• Basic negotiation and persuasion abilities.

• Good organizational skills and attention to detail.

• Comfortable using CRM systems; familiarity with Property base is advantageous.

• Professional appearance and demeanor.

• Ability to multitask and work independently.

Preferred Background:

• Experience in real estate, hospitality, client services, or front-office roles.

• Familiarity with property listings, client follow-ups, or sales support.

• Comfortable working in a structured, professional environment.

Skills and Competencies

• Excellent interpersonal and customer service skills.

• Ability to switch between administrative, client-facing, and system-based tasks seamlessly.

• Strong problem-solving and decision-making capabilities.

• Professional, confident, and proactive in approach.

• Attention to detail and accuracy in maintaining records and listings.

What We Offer

• A client-centered, professional work environment.

• Opportunities to grow and develop within the real estate sector.

• Hands-on experience with property management systems and CRM platforms.

• A culture that values teamwork, innovation, and excellence in client service.

How to Apply

Qualified candidates should submit their CV .

Akka Kappa Ltd is committed to creating a welcoming, inclusive, and client-focused workplace. We invite confident, proactive, and detail-oriented professionals to join our team and help deliver exceptional real estate experiences in Ghana.