Customer Care Rep at R-Jay Building Solutions
Full Time Jobs in Ghana @Ghana Careers 4 posted 4 weeks ago in Customer Service & Support Share this jobJob Detail
- Job ID 13422
- Career Level Officer
- Experience 2 Years
- Gender Any
- Qualifications HND
Job Description
Job Title: Customer Care Representative
Company: R-Jay Building Solutions
Location: Pantang
Employment Type: Full-Time
Application Deadline: 28th February 2026
Company Profile:
R-Jay Building Solutions is a trusted provider of high-quality building materials and solutions. We are dedicated to delivering exceptional customer experiences while creating a supportive and growth-oriented work environment for our team. Join us and contribute to a company that values professionalism, teamwork, and innovation.
Job Overview:
R-Jay Building Solutions is looking for a friendly, proactive, and solution-oriented Customer Care Representative to engage with our customers and ensure their needs are met efficiently. The ideal candidate will serve as the first point of contact, providing excellent service while representing the company’s values.
Key Responsibilities:
Handle customer inquiries via phone, email, and in-person professionally and promptly.
Provide accurate information about products, services, and policies.
Resolve customer complaints and issues in a timely and effective manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with other teams to ensure seamless customer experiences.
Continuously identify opportunities to improve customer satisfaction and service quality.
Qualifications & Requirements:
HND or Degree in Business Administration, Marketing, Communication, or a related field.
Proven experience in customer service or a similar role is an advantage.
Strong communication, problem-solving, and interpersonal skills.
Ability to remain calm and professional under pressure.
Proficiency in Microsoft Office and customer service tools.
Positive attitude with a commitment to providing excellent customer experiences.
How to Apply:
Interested candidates should submit their CV
