Cyber Security & Technical Support Professionals (Full-Time)

Location: Accra
Company: Indigo Solutions
Employment Type: Full-Time
Application Deadline: 17 June 2026

Company Profile

Indigo Solutions is a forward-thinking technology company committed to delivering reliable IT solutions, secure digital infrastructure, and innovative technical support services. We foster a culture of excellence, continuous learning, and teamwork while supporting organizations with robust and scalable technology systems.

Job Summary

We are seeking skilled and motivated Cyber Security & Technical Support Professionals to strengthen our IT operations, safeguard digital environments, and provide high-quality technical support. The successful candidates will monitor systems, respond to security incidents, support infrastructure stability, and contribute to continuous improvement of our cyber defense capabilities.

Key Responsibilities

• Monitor, detect, and respond to security incidents across IT systems
• Provide technical support for hardware, software, and network issues
• Maintain and support Windows and/or Linux-based environments
• Assist in system administration, troubleshooting, and performance optimization
• Support security operations including threat detection and incident response
• Contribute to SOC activities and SIEM monitoring where applicable
• Document incidents, resolutions, and technical reports accurately
• Support network infrastructure maintenance and operational stability
• Collaborate with teams to implement cybersecurity best practices
• Participate in shift-based operational support when required

Educational Qualification & Experience

• Bachelor’s Degree in Computer Science, Information Technology, Cyber Security, or a related technical field (or equivalent practical experience)
• Minimum of 3 years’ hands-on technical and operational experience
• Strong understanding of IT infrastructure, systems, and network environments
• Experience working with Windows and/or Linux environments
• Strong analytical, troubleshooting, and problem-solving skills
• Good communication and reporting abilities
• Ability to work independently and collaboratively in a team

Advantageous Experience

• SOC operations experience
• SIEM platforms
• Incident response and threat intelligence
• Digital forensics
• System administration and network infrastructure
• Technical support operations
• Cyber engineering
• Scripting and automation
• Cloud and virtualization technologies
• CSA accreditation

Certifications

Professional certifications in Cyber Security, Networking, or Systems Administration will be considered an added advantage.

How to Apply

Apply online by clicking on the application button.