Job Title: Dispatch / Transport Officer

Company: A Reputable Company
Location: Haatso
Employment Type: Full-Time
Working Days: Monday – Saturday
Application Deadline: 12 April 2026

Company Profile

We are a fast-growing and customer-focused organization committed to delivering efficient, reliable, and high-quality logistics and transport services. Our team thrives in a dynamic environment where innovation, accountability, and operational excellence drive our success. Join us and contribute to building a seamless delivery experience for our customers.

Role Overview

As a Dispatch / Transport Officer, you will coordinate daily delivery operations, manage drivers and riders, and ensure timely and efficient order fulfillment. You will play a critical role in maintaining service quality, optimizing routes, and improving overall operational performance.

Key Responsibilities

Dispatch & Delivery Coordination

• Assign and monitor delivery tasks using dispatch systems.

• Track deliveries in real time to ensure timely completion.

• Communicate effectively with drivers/riders to support smooth operations.

Route Optimization

• Plan and optimize delivery routes for speed, cost-efficiency, and reliability.

• Adjust routes dynamically based on traffic, demand, and operational changes.

Fleet Management

• Monitor fleet availability and ensure optimal utilization.

• Oversee vehicle condition and coordinate routine maintenance schedules.

• Ensure compliance with safety and operational standards.

Team Coordination & Support

• Supervise and support drivers/riders in their daily activities.

• Assist with on-boarding and training of new team members.

• Foster a collaborative and performance-driven team environment.

Issue Resolution

• Resolve delivery-related issues involving vendors, customers, and drivers promptly.

• Escalate complex challenges where necessary to ensure service continuity.

Performance Monitoring & Reporting

• Track key operational metrics and delivery performance.

• Prepare and present regular reports on dispatch and fleet operations.

• Identify areas for improvement and implement corrective actions.

Qualifications & Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.

• 1–3 years of experience in dispatch operations, fleet management, or logistics coordination.

• Strong organizational and problem-solving skills.

• Proficiency in Microsoft Excel or Google Sheets.

• Familiarity with GPS tracking systems and dispatch software.

• Basic knowledge of vehicle maintenance and fleet operations.

Key Competencies

• Customer-focused with a strong attention to detail.

• Ability to work effectively in a fast-paced, real-time environment.

• Strong communication and interpersonal skills.

• Tech-savvy with the ability to adapt to digital tools.

• Team-oriented with the ability to coordinate multiple stakeholders.

• High level of accountability and reliability.

Additional Requirement

• Applicants must reside within or near Haatso.

How to Apply

Submit your CV