Job Title: Employee Relations Specialist (Consultant)

Location: Accra (Mastercard Foundation Office)
Employment Type: Full-Time
Application Deadline: 15 February 2026

Company Profile

The Mastercard Foundation is a global organization dedicated to advancing education, financial inclusion, and economic opportunities across Africa. We operate in multiple African countries, including Rwanda, Ethiopia, Uganda, Kenya, Senegal, Ghana, and Nigeria. Our work environment is inclusive, collaborative, and committed to fostering professional growth while achieving measurable social impact.

Role Overview

The Mastercard Foundation is seeking an experienced and strategic Employee Relations Specialist (Consultant) to manage and support employee relations across our African offices. The role will provide guidance on industrial relations, labor law compliance, conflict resolution, and HR best practices. The successful candidate will handle sensitive matters with discretion while promoting a positive and productive workplace culture.

Key Responsibilities

• Provide expert advice and guidance on employee relations matters across multiple African offices

• Interpret and ensure compliance with African labor laws and organizational policies

• Lead investigations into employee grievances, disputes, and disciplinary matters, ensuring fairness and confidentiality

• Support management in conflict resolution, mediation, and negotiation processes

• Develop and implement employee relations strategies, policies, and frameworks

• Partner with HR and management teams to enhance workplace culture and employee engagement

• Track and report trends in employee relations, providing recommendations for improvement

• Support training and capacity-building initiatives on employee relations and labor law compliance

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Law, or a related field

• 8–10 years’ experience in Employee Relations or Industrial Relations within Africa

• Strong knowledge of African labor laws, dispute resolution mechanisms, and HR best practices

• Excellent communication, negotiation, and conflict resolution skills

• Proven ability to handle sensitive and confidential matters with discretion

• HR/IR certification (e.g., SABPP, CIPD, or equivalent)

• Experience working in multinational or pan‑African organizations is highly desirable

What We Offer

• A dynamic and collaborative work environment across multiple African offices

• Opportunities to contribute to strategic HR initiatives at a pan-African level

• Professional development and engagement with diverse teams and cultures

How to Apply

Interested candidates should submit their application and CV via the designated application portal or email. Ensure that your application highlights relevant experience in employee relations and African labor law expertise.