Executive Secretary (Full-Time)

Location: Accra
Organization: Ghana Chamber of Small and Medium Enterprises
Application Deadline: 20 April 2026

Company Profile

The Ghana Chamber of Small and Medium Enterprises is a leading organization dedicated to promoting the growth, sustainability, and competitiveness of SMEs across Ghana. We provide a dynamic and inclusive environment where innovation, collaboration, and impact-driven leadership are encouraged. Our mission is to empower businesses, influence policy, and create opportunities that drive economic development.

Role Overview

We are seeking a highly organized, strategic, and results-oriented Executive Secretary to lead the Secretariat and drive the execution of the Chamber’s strategic priorities. The successful candidate will play a pivotal role in strengthening institutional effectiveness, supporting governance structures, and enhancing stakeholder engagement while positioning the Chamber as a leading voice for SMEs.

Key Responsibilities

Secretariat Leadership & Administration

• Lead and manage the Secretariat to ensure efficient and responsive operations.
• Establish and strengthen administrative systems and institutional processes.
• Maintain accurate records and enhance institutional memory.

Governance & Board Support

• Serve as Secretary to the Board and its Committees.
• Coordinate Board meetings, prepare documentation, and track action points.
• Ensure compliance with governance frameworks and statutory obligations.

Strategy Execution & Coordination

• Drive the implementation of strategic initiatives and programmes.
• Monitor and track execution of Board and leadership decisions.
• Coordinate cross-functional activities to ensure alignment and delivery.

Membership Administration & Growth

• Oversee membership systems, onboarding, and engagement strategies.
• Drive initiatives to enhance member value, retention, and growth.
• Maintain accurate and up-to-date membership databases.

Stakeholder & Institutional Engagement

• Coordinate engagement with government bodies, financial institutions, and partners.
• Support the development and execution of strategic partnerships.

Programme & Event Coordination

• Lead the planning and execution of forums, training programmes, and policy dialogues.
• Ensure all events align with organizational objectives and deliver measurable impact.

Digital Communication, Content & Brand Visibility

• Utilize Microsoft Office tools to produce high-quality reports, presentations, and communications.
• Leverage AI tools to enhance productivity, analytics, and communication effectiveness.
• Develop and manage digital and social media strategies to promote the Chamber.
• Create compelling content (articles, reports, presentations, and multimedia) to position the Chamber as a thought leader.
• Drive brand awareness, engagement, and top-of-mind awareness (TOMA).

Representation & Spokesperson Role

• Represent the Chamber in public forums and stakeholder engagements.
• Act as spokesperson where authorized, ensuring alignment with institutional positions.

Financial & Administrative Oversight

• Support budgeting processes and promote financial discipline.
• Oversee procurement and general administrative functions.

Core Competencies

• Strong organizational and execution capability.
• Excellent communication and writing skills.
• High level of digital fluency (MS Office, AI tools, and social platforms).
• Strong stakeholder management and influencing skills.
• Sound knowledge of governance and administration.

Key Performance Indicators (KPIs)

• Efficiency and responsiveness of Secretariat operations.
• Execution rate of strategic initiatives.
• Membership growth and engagement levels.
• Effectiveness of stakeholder engagement.
• Growth in digital visibility, engagement, and brand presence.
• Quality and consistency of external representation.

Qualifications

• Bachelor’s degree in Business Administration, Economics, Development Studies, Finance, Public Policy, or a related field.
• A Master’s degree is an added advantage.

Experience

• Minimum of four (4) years’ experience in SME development, programme management, consulting, financial services, NGOs, business associations, or related fields.

Key Attributes

• Strong organizational and execution skills.
• Ability to manage multiple stakeholders effectively.
• Practical and solutions-oriented mindset.
• Strong communication and interpersonal skills.
• Data-driven and results-focused approach.
• Passion for SME growth and development.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.