Job Title: Front Desk Executive

Organization: M&C Group
Location: East Legon, Accra
Employment Type: Full-Time
Application Deadline: 06 February 2026

About M&C Group

M&C Group is a growing organization committed to professionalism, quality service delivery, and strong client relationships. We value excellence, teamwork, and positive first impressions, and we strive to create a welcoming and respectful work environment for both clients and employees.

We are seeking a confident, organized, and customer-focused Front Desk Executive to serve as the first point of contact at our East Legon office.

Position Summary

The Front Desk Executive manages front office operations and provides high-quality customer service to visitors, clients, and staff. The role ensures smooth day-to-day reception activities, supports administrative coordination, and contributes to the organization’s professional image.

This position suits a friendly and proactive individual who enjoys interacting with people and maintaining an organized front office environment.

Key Responsibilities

The Front Desk Executive will:

• Welcome clients, visitors, and guests in a professional and courteous manner.

• Manage incoming calls, emails, and inquiries and route them appropriately.

• Maintain a clean, organized, and welcoming reception area at all times.

• Schedule appointments and coordinate meeting room usage when required.

• Provide accurate information about the organization’s services and activities.

• Support basic administrative duties, including filing, document preparation, and record keeping.

• Assist with social media marketing activities and online engagement as required.

• Use Microsoft Office tools to prepare correspondence, reports, and presentations.

• Uphold confidentiality and professionalism in all interactions.

Required Qualifications and Experience

Education

• Minimum of a Diploma in a relevant field.

Experience

• 1–2 years’ working experience in a similar role.

• Proven experience in a customer service or front desk role is preferred.

Skills and Competencies

• Excellent verbal and written communication skills.

• Strong interpersonal skills with the ability to build rapport with clients and colleagues.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Proficiency in social media marketing and basic online engagement.

• Strong organizational skills and attention to detail.

• Professional appearance and positive attitude.

• Ability to multitask and work effectively in a fast-paced office environment.

Work Environment

M&C Group offers a professional, inclusive, and client-focused work environment. We encourage teamwork, accountability, and continuous improvement, and we value employees who contribute positively to the organization’s image and daily operations.

How to Apply

Interested candidates should send their CV and a brief cover letter through M&C Group’s designated recruitment channel.

Please clearly indicate “Front Desk Executive” in your application.

Application Deadline: 06 February 2026

Note: If you are not contacted within 30 days after the application deadline, please consider your application unsuccessful.