Job Title: General Manager

Company: Concepts Make It Happen
Location: Accra, Ghana

Application Deadline: 📅 18 February 2026

About Concepts Make It Happen

Concepts Make It Happen is a dynamic and forward-thinking marketing and experiential agency committed to delivering innovative brand solutions that drive impact and results. We thrive on creativity, strategic thinking, and execution excellence, and we are seeking an experienced leader to guide our next phase of growth.

Role Overview

The General Manager will provide strategic, operational, and commercial leadership for the organization. This role is responsible for overseeing business performance, leading cross-functional teams, strengthening client relationships, and driving sustainable growth while upholding the company’s values and creative standards.

The ideal candidate is a seasoned professional with strong leadership capabilities, deep industry experience, and a passion for building high-performing teams.

Key Responsibilities

• Provide overall strategic direction and leadership for the company

• Oversee day-to-day operations to ensure efficiency, quality, and profitability

• Lead business development efforts, including client acquisition and retention

• Manage and mentor senior management and departmental teams

• Drive marketing, branding, and experiential strategies aligned with client and company objectives

• Monitor financial performance, budgets, and operational KPIs

• Represent the company in high-level client engagements and industry forums

• Foster a culture of innovation, accountability, and collaboration.

  Educational Requirements and Experience

  • Bachelor’s Degree in Marketing, Business Administration, Communication Studies, or a related field

  • MBA or postgraduate qualification is an advantage

  • Minimum of 8–12 years’ experience in marketing, advertising, or experiential agencies

  • At least 5 years’ experience in a senior leadership role

  • Strong understanding of agency operations, client management, and strategic planning

  • Proven ability to lead teams, manage complex projects, and deliver results.

    How to Apply

    Interested candidates are invited to submit the following:

    • Cover Letter outlining suitability for the role and leadership experience

    • Curriculum Vitae (CV) detailing professional background and key achievements

    Only shortlisted candidates will be contacted.