HR & Admin Officer
Full time @Mellow Fellow posted 3 days ago in Human Resources Email JobJob Detail
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Job ID 4825
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Career Level Officer
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Experience 3 Years
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Gender Any
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Qualifications Bachelor's Degree
Job Description
Job Summary
The Human Resources and Administrative Officer will provide comprehensive HR and administrative support to ensure the smooth operation of the organization. The role is responsible for managing the employee lifecycle, supporting HR policy implementation, overseeing daily office administration, and providing team management support.
The successful candidate will be highly organized, detail-oriented, and capable of multitasking across a broad range of responsibilities while maintaining professionalism and confidentiality.
Key Responsibilities
Human Resources Duties
Support the recruitment process, including job postings, CV screening, interview scheduling, issuing offer letters, and conducting reference checks.
Oversee employee onboarding and offboarding processes to ensure a smooth and professional experience.
Maintain and regularly update employee records, HR databases, and personnel files in line with data protection requirements.
Administer monthly payroll, ensuring accuracy in timesheets, leave records, salary adjustments, and statutory deductions.
Assist in the development, review, and implementation of HR policies and procedures in line with legal requirements and organizational values.
Provide day-to-day advice and guidance to staff and management on employment law, HR best practices, performance management, and workplace issues.
Coordinate staff training and development activities, track learning progress, and support compliance-related training initiatives.
Administrative Duties
Provide general administrative support to various departments, including document management, scheduling, and office coordination.
Assist with procurement of office supplies, management of service contracts, and facility-related tasks.
Support internal communication activities, including dissemination of memos, circulars, updates, and company-wide announcements.
Prepare reports, presentations, and meeting agendas as required by management.
Team Management Duties
Act as a line manager for selected staff, providing daily supervision, motivation, and performance feedback.
Monitor and manage individual and team workloads to ensure productivity and quality standards are met.
Support workforce planning and resource allocation to ensure tasks are properly assigned.
Address minor conflicts or performance issues in collaboration with senior management.
Foster a positive team culture that supports employee engagement and well-being.
Key Result Areas (KRAs)
| KRA | Performance Outcome |
|---|---|
| Recruitment & Onboarding | Recruitment cycles completed within defined timelines; new hires onboarded within one week of start date. |
| Payroll & Records Accuracy | 100% timely and error-free payroll processing; HR records updated monthly. |
| HR Policy Compliance | HR procedures aligned with labour laws; internal audits show 95%+ compliance. |
| Staff Support & Engagement | Positive staff feedback; HR queries resolved within 48 hours. |
| Administrative Efficiency | Office supplies and services managed with less than 5% complaints or disruptions; reports and presentations delivered on time. |
| Training & Development | At least 90% of staff complete assigned training programs; learning tracked and reported quarterly. |
| Team Oversight | Staff meet performance targets; issues addressed within defined escalation timelines. |
| Internal Communication | Internal memos, circulars, and updates shared on schedule with clarity and consistency. |
Requirements & Qualifications
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of three (3) years’ experience in a similar HR and administrative role.
Strong knowledge of employment laws and HR best practices.
Proficiency in Microsoft Office Suite and HR management systems.
Excellent interpersonal, organizational, and multitasking skills.
High level of discretion and confidentiality in handling sensitive information.
Proven ability to lead, support, and motivate teams.
Preferred Skills
HR certification (e.g., CIHRM, CIPD, SHRM, PHR) is an added advantage.
Experience in a multi-sector business or fast-paced work environment.
Strong written and verbal communication skills.
Ability to work independently as well as collaboratively within a team.
How to Apply
Interested candidates should send their CV and Cover Letter
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