Human Resource Officer (Full-Time)

Location: Tema, Ghana
Company: Ghana Union Assurance Ltd
Employment Type: Full-Time
Application Deadline: 15 July 2026

About Ghana Union Assurance Ltd

Ghana Union Assurance Ltd is a leading insurance provider committed to delivering innovative insurance solutions and exceptional customer service. Our success is driven by our people, and we foster a workplace culture built on integrity, collaboration, professionalism, and continuous growth.

We are seeking a proactive, detail-oriented, and people-focused Human Resource Officer to join our team in Tema. This role offers an excellent opportunity to contribute to employee development, organizational effectiveness, and a positive workplace culture while supporting the company’s strategic objectives.

Position Summary

The Human Resource Officer will support the full spectrum of human resource operations, including HR administration, recruitment, employee relations, performance management, learning and development, compliance, and workforce planning. The successful candidate will play a key role in enhancing employee engagement, supporting talent management initiatives, and ensuring compliance with employment regulations and company policies.

Key Responsibilities

HR Administration & Employee Records Management

• Maintain accurate, complete, and up-to-date employee records and personnel files.
• Manage HR documentation, filing systems, and employee data records.
• Administer HR information systems and ensure data integrity.
• Prepare HR reports, workforce statistics, and employee analytics as required.
• Safeguard the confidentiality and security of employee information.

Recruitment, Selection & Onboarding

• Coordinate recruitment activities, including job advertisements, candidate sourcing, screening, and interview scheduling.
• Support hiring managers throughout the recruitment and selection process.
• Facilitate onboarding and orientation programs for new employees.
• Manage employee exit and offboarding processes professionally.
• Deliver a seamless and positive onboarding experience that supports employee integration and productivity.

Employee Relations & Workplace Engagement

• Foster positive employee relations and contribute to a supportive workplace culture.
• Assist in resolving employee concerns, grievances, and workplace conflicts.
• Provide guidance on HR policies, procedures, and employment matters.
• Support employee engagement, retention, and workplace wellness initiatives.
• Coordinate staff welfare programs and employee engagement activities.

Leave, Attendance & Workforce Administration

• Administer employee leave records and attendance management systems.
• Monitor attendance trends, absenteeism, and leave balances.
• Ensure compliance with leave policies and approval processes.
• Prepare attendance reports to support payroll administration and workforce planning.

Policy Development & Compliance

• Support the development, review, and implementation of HR policies and procedures.
• Ensure compliance with Ghana Labour Laws, regulatory requirements, and company policies.
• Participate in HR audits and compliance reviews.
• Promote adherence to organizational values, ethical standards, and workplace regulations.
• Support the implementation and communication of employee handbook provisions.

Performance Management

• Coordinate performance appraisal processes and review cycles.
• Support managers in implementing performance improvement initiatives where required.
• Assist with talent management and succession planning activities.
• Monitor employee performance metrics and reporting requirements.
• Contribute to initiatives that promote employee productivity and development.

Learning & Development

• Identify training and development needs across departments.
• Coordinate employee training programs, workshops, and learning initiatives.
• Maintain training records and monitor program effectiveness.
• Support career development and professional growth opportunities.
• Organize mandatory compliance, regulatory, and workplace training programs.

Internal Communication & Organizational Support

• Support internal communication initiatives that enhance employee engagement and organizational alignment.
• Coordinate staff meetings, HR events, and company-wide engagement activities.
• Prepare HR announcements, communications, and employee notices.
• Assist with organizational change management and workforce transformation initiatives.

Qualifications & Experience

Educational Requirements

Bachelor’s Degree in any of the following disciplines:

• Human Resource Management
• Business Administration
• Public Administration
• Organizational Development
• Psychology
• Or a related field

Professional Certifications (Advantageous)

Professional HR certifications will be considered an added advantage, including:

• CIHRM (Chartered Institute of Human Resource Management – Ghana)
• SHRM (Society for Human Resource Management)
• CIPD (Chartered Institute of Personnel and Development)
• HRCI Certifications
• Other recognized Human Resource certifications

Experience Requirements

• Minimum of three (3) years’ relevant experience in a Human Resource Generalist or similar HR role.
• Experience within the insurance industry will be an added advantage.
• Demonstrated experience in recruitment, employee relations, performance management, and HR administration.
• Strong working knowledge of Ghana Labour Laws and HR best practices.

Required Skills & Competencies

Technical Competencies

• Human Resource Administration
• Recruitment and Talent Acquisition
• Employee Relations Management
• Performance Management
• Learning and Development
• HR Compliance and Governance
• HR Information Systems (HRIS)
• Workforce Planning
• Policy Development and Implementation
• Labour Law Compliance

Professional Skills

• Excellent verbal and written communication skills.
• Strong organizational and administrative capabilities.
• High attention to detail and accuracy.
• Effective problem-solving and conflict-resolution skills.
• Ability to maintain confidentiality and professionalism.
• Strong interpersonal and stakeholder management skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.

Technology Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Experience using HR systems and employee management software.
• Ability to prepare HR reports and manage electronic records efficiently.

Personal Attributes

The ideal candidate will demonstrate:

• Integrity and professionalism.
• Strong work ethic and accountability.
• Emotional intelligence and empathy.
• A collaborative and team-oriented approach.
• Adaptability and a positive attitude.
• Ability to perform effectively under pressure and meet deadlines.
• Commitment to continuous learning and professional development.

How to Apply

Apply online by clicking on the application button.