National Service Opportunity (2026/2027)

Universal Merchant Bank (UMB)

Employment Type: Full-Time National Service
Locations: Accra, Tema, Kumasi, Takoradi, Tamale, Eastern Region, Northern Region
Application Deadline: 24 July 2026

About Universal Merchant Bank (UMB)

Universal Merchant Bank (UMB) is a leading Ghanaian financial institution committed to delivering innovative banking solutions and exceptional customer experiences. At UMB, we invest in talent, foster professional growth, and create opportunities for individuals to build rewarding careers in the banking and financial services industry.

About the National Service Programme

The UMB National Service Programme offers graduates a unique opportunity to gain practical industry experience, develop professional competencies, and build a strong foundation for a successful career.

As a National Service Personnel at UMB, you will work in a dynamic and collaborative environment where you can apply your academic knowledge while developing valuable workplace skills. You will contribute to meaningful projects, interact with experienced professionals, and gain firsthand exposure to the operations of a modern banking institution.

What You Will Do

During your service period, you will:

• Support day-to-day banking and operational activities.
• Assist in delivering excellent customer service and relationship management.
• Collaborate with teams across various business functions.
• Contribute to projects that support business growth and customer satisfaction.
• Participate in structured training, coaching, and mentorship programmes.
• Develop practical problem-solving, analytical, and communication skills.
• Adhere to UMB’s professional, ethical, and compliance standards.

Eligibility Requirements

To be considered for this opportunity, you must:

• Be duly registered and eligible for the 2026/2027 National Service Scheme.
• Hold a minimum of a Bachelor’s Degree (First Degree) from a recognized tertiary institution.
• Demonstrate strong communication and interpersonal skills.
• Possess a proactive attitude and a willingness to learn.
• Exhibit professionalism, integrity, and accountability.
• Demonstrate analytical, critical-thinking, and problem-solving abilities.
• Be proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint.
• Work effectively both independently and within a team environment.
• Show a strong commitment to excellence and continuous improvement.

What You Will Gain

Professional Development

• Structured workplace learning and practical exposure.
• Coaching and mentorship from experienced banking professionals.
• Career guidance and opportunities for professional growth.

Industry Exposure

• Hands-on experience within Ghana’s banking and financial services sector.
• Exposure to banking operations, processes, and regulatory requirements.
• Insight into customer relationship management and service delivery.

Skills Enhancement

• Development of technical and operational competencies.
• Improved communication and stakeholder engagement skills.
• Enhanced teamwork, leadership, and organizational capabilities.

Networking Opportunities

• Access to experienced professionals and industry experts.
• Opportunities to build valuable professional relationships and career networks.

Candidate Profile

The ideal candidate is:

• Ambitious and career-driven.
• Eager to learn and grow professionally.
• Customer-focused and service-oriented.
• Detail-oriented and analytical.
• Adaptable and capable of thriving in a fast-paced environment.
• Professional, ethical, and dependable.
• Passionate about contributing to organizational success.

How to Apply

Apply online by clicking on the Application button.