Job Title: National Service Personnel (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time (National Service)
Company: Petra
Application Deadline: 25 August 2026

Company Profile

Petra is a forward-thinking organization committed to delivering innovative solutions and creating meaningful value for its customers and stakeholders. We believe in developing young professionals by providing practical workplace exposure, mentorship, and opportunities to contribute to impactful business initiatives.

As part of our commitment to nurturing future talent, we offer National Service Personnel the opportunity to work alongside experienced professionals, develop valuable skills, and gain hands-on experience across multiple business functions.

Position Summary

Petra is seeking motivated, proactive, and enthusiastic National Service Personnel to support various business operations throughout the service year. The successful candidates will contribute to key projects, assist with daily business activities, and gain practical experience while receiving guidance and mentorship from experienced team members.

This opportunity is designed for individuals who are eager to learn, take initiative, develop professional skills, and contribute to organizational growth.

Areas of Opportunity & Responsibilities

National Service Personnel may support teams across various business functions, including but not limited to:

Sales & Business Development

• Support client acquisition initiatives and lead generation activities.
• Assist with customer engagement and relationship management.
• Conduct market research and provide insights to support business growth.
• Support sales documentation, reporting, and business development activities.
• Assist teams in identifying opportunities to improve customer relationships and revenue growth.

Operations

• Support daily operational processes and service delivery activities.
• Assist with transaction processing, documentation, and record management.
• Contribute to process improvement initiatives.
• Support operational reporting and administrative activities.
• Collaborate with teams to improve efficiency and service quality.

Marketing & Communications

• Support marketing campaigns and brand promotion activities.
• Assist with digital content creation and communication initiatives.
• Support event planning and coordination.
• Conduct market research and gather customer insights.
• Assist with social media and marketing activities.

Customer Service

• Support customer interactions through various communication channels.
• Respond to customer inquiries and service requests professionally.
• Assist with resolving customer concerns and escalating issues when necessary.
• Maintain accurate customer records and service documentation.
• Gather customer feedback and support initiatives that improve customer satisfaction.

Software Development

• Support software design, development, testing, and debugging activities.
• Assist with maintaining and improving software applications.
• Participate in quality assurance processes and system testing.
• Document technical processes and development activities.
• Collaborate with technical teams to deliver innovative technology solutions.

Product Development

• Support product research, planning, and design activities.
• Assist with product testing, validation, and improvement initiatives.
• Gather customer and market insights to support product decisions.
• Coordinate with cross-functional teams during product development processes.
• Contribute to successful product launches and continuous product enhancement.

Educational Requirements

• Bachelor’s Degree or Higher National Diploma (HND) in Business Administration, Marketing, Finance, Economics, Computer Science, Information Technology, Engineering, Communications, or a related field.
• Must be eligible to undertake National Service for the 2026/2027 service year.

How to Apply

Apply online by clicking on the Application button.