Quality Manager

Location: Accra
Employment Type: Full-Time
Company: Africa World Airlines Limited
Application Deadline: 20 February 2026

Company Profile

Africa World Airlines Limited (AWA) is a leading regional airline headquartered in Accra, Ghana. AWA operates scheduled passenger services across West Africa with a strong commitment to safety, operational excellence, reliability, and superior customer service. The airline maintains the highest industry standards in safety oversight, regulatory compliance, and quality management.

Job Purpose

The Quality Manager ensures full compliance with Ghana Civil Aviation Directives, company quality standards, and safety requirements through the effective administration and continuous improvement of internal and external audit surveillance programs. The role primarily oversees quality assurance activities within the IOSA disciplines of Maintenance (MNT), Ground Handling (GRH), and Cargo/Security (CGO/SEC).

Key Responsibilities

The Quality Manager will:

• Ensure compliance with all Ghana Civil Aviation Directives, company quality standards, and safety requirements.

• Administer, audit, and continuously improve internal and external audit surveillance programs across all AWA facilities.

• Develop, maintain, and monitor comprehensive audit plans and activities.

• Direct and supervise the activities of Quality Assurance Auditors to ensure adherence to audit surveillance program requirements.

• Issue internal and external corrective action requests in a timely manner and ensure effective follow-up and closure.

• Monitor and continuously improve AWA’s Supplier Approval Program.

• Compile, analyze, and report quality trend data to the Head of Quality at required intervals.

• Provide strategic input to the Head of Quality on system enhancements and procedural improvements.

• Assist in coordinating and participating in regulatory audits and company oversight activities.

• Collaborate with Maintenance & Engineering teams to enhance policies, procedures, and operational practices.

• Direct Technical Library and Centralized Document Control activities to ensure compliance with company policies and regulatory requirements.

• Conduct incident and accident investigations when required.

• Monitor Air Safety reports and investigations and recommend corrective or preventive actions.

• Deputize for the Head of Quality when delegated.

• Perform any other duties assigned to maintain operational efficiency within the department.

Educational & Professional Requirements

• Minimum of a Bachelor’s Degree (required).

• Minimum of five (5) years’ experience in aviation.

• Minimum of two (2) years’ experience in at least two (2) relevant IOSA disciplines.

• Certification in Airline Auditor Training (AAT) or a similar course.

• Certification in IOSA Auditor and Quality Management Systems (QMS) Training.

• Demonstrated aviation auditing experience.

• Proven experience in audit processes, including identifying improvement areas, briefing senior management and program managers, and sharing best practices.

Key Competencies

• Strong knowledge of aviation regulatory frameworks and IOSA standards

• Excellent analytical and reporting skills

• High attention to detail and accuracy

• Leadership and team supervision capability

• Strong communication and stakeholder engagement skills

• Ability to manage multiple audits and deadlines effectively

How to Apply

Qualified candidates should submit their CV and a cover letter detailing their relevant experience and certifications.

Applications must be received no later than 20 February 2026.

Only shortlisted candidates will be contacted.

Africa World Airlines Limited is an equal opportunity employer committed to fostering a professional and safety-driven work environment.