Sales Coordinator (Full-Time)

Location: Accra, Ghana

Company Profile

We are a reputable organization committed to delivering quality products and exceptional customer service through operational excellence and teamwork. We value professionals who are organized, proactive, and customer-focused. We are seeking a detail-oriented Sales Coordinator to join our team and play a key role in ensuring the seamless coordination of customer orders and sales operations.

Key Responsibilities

• Coordinate customer orders from confirmation through to delivery, ensuring accuracy and timely execution.
• Liaise with the Sales, Production, Dispatch, and Transport teams to facilitate a smooth and efficient order fulfillment process.
• Monitor order progress, identify potential bottlenecks, and implement timely solutions to minimize delays.
• Maintain accurate records of customer orders, delivery schedules, and related documentation.
• Communicate proactively with customers and internal stakeholders to provide updates on order status and resolve inquiries.
• Support the sales team by coordinating administrative activities and ensuring excellent customer service.
• Prepare sales and order status reports to support operational planning and decision-making.
• Ensure compliance with company policies, procedures, and service standards throughout the order management process.

Qualifications & Experience

• Diploma or Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field.
• Minimum of 3–5 years’ experience in sales coordination, customer service, order management, or a related role.
• Experience working in a manufacturing, distribution, or fast-moving consumer goods environment is an added advantage.

Knowledge & Skills

• Excellent communication, interpersonal, and customer service skills.
• Strong organizational, planning, and time management abilities.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and follow-up skills with keen attention to detail.
• Ability to work collaboratively across cross-functional teams.
• Proficiency in Microsoft Office applications. Experience with ERP or order management systems is an added advantage.

What We Offer

• A professional and collaborative work environment.
• Opportunities for learning, career growth, and professional development.
• A competitive remuneration and benefits package.

Application Deadline

27 July 2026

How to Apply

Apply online by clicking on the Application button.