Job Purpose
The role is responsible for ensuring proper configuration, maintenance, and support of card systems and all issuing products (Credit/Debit cards) as well as related Ecobank card products across the Group.

Job Context
Control Assurance

• Ensure system access is safeguarded and passwords are updated in line with policy.
• Continuously review system exceptions and resolve them promptly.

Compliance

• Adhere to all Ecobank Group policies and procedures.
• Submit weekly reports to the Unit Head, Payment Systems.
• Report on time for all assigned shifts.

Operational Risk

• Respond to control self-assessment questions and identify control gaps.
• Ensure compliance with PCI-DSS standards, regulatory requirements, and mandates.

Human Resources

• Maintain team backup and continuity during vacations or absences.
• Pursue professional development through internal/external training and professional memberships.

Job Profile
Experience & Qualifications

• Recognized IT-related university degree (mandatory).
• Equivalent professional qualification.

Skills, Capabilities & Attributes

Minimum of 4 years’ experience in:

• Postilion-related project management.
• Application support.
• Server databases and SQL scripting (mandatory).
• Computer networks and network administration.
• General banking knowledge and card industry insight (advantageous).
• Understanding of ISO 8583 protocol.
• Extensive knowledge of international card schemes (Visa, MasterCard, etc.).
• Knowledge of cloud technologies