Job Title: Visa & Compliance Officer

Department: Travel Operations – Visa & Documentation Unit
Employment Type: Full-Time
Duty Station: Hybrid (Remote & On-site – AbtonCrafters HQ, 8th Floor, One Airport Square, Airport City, Accra, Ghana)
Application Deadline: 28 February 2026

About AbtonCrafters

AbtonCrafters is a growing travel and experiences company committed to delivering seamless, memorable journeys for our clients. Beyond curated travel experiences, we provide reliable visa advisory and documentation support services that simplify international travel. Our team values professionalism, accuracy, efficiency, and client-centered service.

We strive to create a supportive and structured work environment where excellence, accountability, and collaboration drive our success.

Role Summary

AbtonCrafters seeks a detail-oriented and proactive Visa & Compliance Officer to manage all visa-related support services for clients.

In this role, you will provide advisory services, handle documentation, schedule appointments, follow up with embassies and clients, and ensure accurate, confidential, and timely submissions. You will play a critical role in maintaining high approval rates, operational compliance, and revenue targets within the Visa & Documentation Unit.

Key Responsibilities

• Provide professional visa advisory services to clients based on travel purpose and destination requirements.

• Review, verify, and organize visa documentation to ensure completeness and accuracy.

• Schedule embassy/consulate appointments and manage submission timelines.

• Prepare and submit visa applications in compliance with destination-country regulations.

• Maintain strict confidentiality of client information and documents.

• Follow up with embassies, visa centers, and clients regarding application status.

• Track and manage multiple applications simultaneously to meet monthly targets.

• Maintain accurate records of applications, approvals, rejections, and revenue.

• Identify updates in immigration policies and communicate changes to management and clients.

• Contribute to the overall growth and revenue of the Visa & Documentation Unit.

Education & Experience

• Diploma, HND, or Bachelor’s degree in a relevant field.

• Prior experience in visa handling, immigration support, travel operations, or administrative roles is an advantage.

• Strong organizational and documentation skills.

• High attention to detail and accuracy.

• Ability to manage deadlines and work under pressure.

• Professional communication skills and client service orientation.

Performance Targets

The Visa & Compliance Officer will be expected to achieve:

• Minimum of 20 visa applications processed per month.

• At least 95% approval/accuracy rate (excluding factors beyond company control).

• Monthly revenue contribution of GHS 10,000 – GHS 20,000 from visa handling fees.

What We Offer

• Structured performance-driven environment.

• Hybrid work flexibility.

• Opportunity to grow within a fast-expanding travel brand.

• Supportive and professional team culture.

• Performance-based growth opportunities.

How to Apply

Interested candidates should submit:

• CV

• Cover Letter

Subject Line: Visa & Compliance Officer Application

Applications close on 28 February 2026.