Job Title: Waiter / Waitress (30 Positions)

About The Ceiba Restaurant (Safari World)

The Ceiba Restaurant is the flagship culinary brand of Safari World, West Africa’s first-of-its-kind eco-tourism, lifestyle, and amusement destination. Operating across Dawu, Ada, and Accra, The Ceiba Restaurant delivers a premium farm-to-table dining experience built on sustainability, innovation, and culinary excellence.
With a strict NO MSG policy, over 70% of ingredients sourced directly from Safari Farms, and an average of 10,500 guests served weekly, The Ceiba Restaurant is redefining fine dining, banqueting, and hospitality standards in Ghana.

Job Locations

• Ada (Greater Accra Region)

• Accra (Greater Accra Region)

• Dawu (Eastern Region)

Job Description and Requirements

Key Responsibilities

• Provide professional, friendly, and efficient table service to guests in line with The Ceiba Restaurant’s service standards.

• Greet guests warmly, present menus, explain menu items, and make recommendations when required.

• Take accurate food and beverage orders and ensure timely delivery in coordination with kitchen and bar teams.

• Maintain high standards of service etiquette, table setup, and presentation throughout the dining experience.

• Ensure strict compliance with the restaurant’s hygiene, safety, and service protocols at all times.

• Monitor guest satisfaction during service, address basic concerns promptly, and escalate issues to supervisors when necessary.

• Handle bills, POS transactions, and payments accurately and responsibly.

• Prepare dining areas before service and ensure tables are cleared, reset, and maintained efficiently during operations.

• Support banquets, conferences, and special events with professional and attentive service.

• Work collaboratively with supervisors, bartenders, and kitchen teams to ensure seamless service delivery.

Requirements

• Certificate or training in Hospitality, Food & Beverage Service, or Customer Service is an advantage.

• Minimum 1–3 years of service experience, preferably in restaurants, hotels, or hospitality environments.

• Strong customer service, communication, and interpersonal skills.

• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.

• Professional appearance, positive attitude, and commitment to service excellence.

• Basic knowledge of food, beverages, and service procedures.

• Willingness to work flexible shifts, including evenings, weekends, and public holidays.

• Ability to stand for long periods and perform physical service tasks.