Commercial & Client Service Executive (Full-Time)

Company: DCG Consulting Group
Location: Accra
Application Deadline: 29 April 2026

Company Profile

DCG Consulting Group is a professional consulting firm committed to delivering high-impact advisory, commercial, and client service solutions that support business growth and operational excellence. The firm partners with organizations to strengthen performance, improve client experience, and drive sustainable value creation.

We are seeking a highly organized and proactive Commercial & Client Service Executive to join our Accra team. In this role, you will play a central part in managing client relationships, supporting commercial operations, and ensuring seamless execution across the client journey.

Core Responsibilities

You will:

• Manage the full client journey from initial enquiry through to delivery and post-engagement follow-up, ensuring consistency and excellence at every stage.
• Coordinate client communications and ensure timely, professional responses to all requests and engagements.
• Support commercial activities including proposals, documentation, and client presentations.
• Manage senior leadership calendars with precision, ensuring no missed meetings, deadlines, or commitments.
• Maintain accurate documentation, filing systems, and records with strong attention to detail.
• Provide executive support with discretion, professionalism, and confidentiality.
• Use tools such as Canva, MS Teams, Outlook, Slack, and Google Workspace to enhance workflow efficiency and communication.
• Anticipate needs, take initiative, and proactively resolve issues before they escalate.
• Maintain high organizational discipline while managing multiple priorities under pressure.
• Support continuous improvement of client service processes and commercial operations.

Core Competencies

You demonstrate:

• Strong ownership of the full client lifecycle with precision and consistency.
• Exceptional organizational discipline and ability to perform under pressure.
• High proficiency in digital collaboration and productivity tools (Canva, MS Teams, Outlook, Slack, Google Workspace).
• Strong initiative, discretion, and a proactive growth mindset.
• Excellent communication and client engagement skills.

Qualifications & Experience

You should have:

• A Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1–3 years of experience in client service, commercial coordination, or executive support.
• Experience in professional services or consulting environments (strong advantage).
• Exposure to proposal writing or client communications (advantageous).
• Strong organizational, multitasking, and problem-solving abilities.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.