Job Title: Digital Transformation Officer

Location: Accra, Ghana
Employment Type: Full-Time
Company: BRAC Ghana Savings & Loans Ltd

Company Profile

BRAC Ghana Savings & Loans Ltd is a purpose-driven financial institution committed to advancing financial inclusion and empowering underserved communities through innovative financial solutions. As part of the global BRAC network, we leverage technology, data, and client-centric approaches to deliver impactful services. We provide a collaborative environment where innovation and professional growth thrive.

Role Overview

BRAC Ghana Savings & Loans Ltd is seeking a proactive and tech-savvy Digital Transformation Officer to support the design and implementation of digital initiatives across the organization. The successful candidate will play a key role in enhancing digital financial services, improving operational efficiency, and driving data-informed decision-making.

Key Responsibilities

• Support the development and execution of digital transformation initiatives across the organization
• Assist in implementing and optimizing digital financial service solutions and payment platforms
• Ensure compliance with digital financial services directives issued by the Bank of Ghana
• Support the integration and management of payment applications and related systems
• Collect, manage, and analyze data to support business insights and operational improvements
• Monitor system performance and recommend enhancements to improve efficiency and user experience
• Collaborate with cross-functional teams to identify digital opportunities and implement solutions
• Provide support in user training and adoption of digital tools and platforms
• Maintain documentation of systems, processes, and digital initiatives

Qualifications and Requirements

• Bachelor’s degree in Information Technology or a related field
• 1–3 years of relevant experience in digital transformation, fintech, or payment systems
• Knowledge of digital financial services regulations and directives of the Bank of Ghana
• Experience with payment applications and financial technology platforms
• Strong data management and analytical skills
• Proficiency in Microsoft Office and basic data analysis tools
• Strong problem-solving and communication skills
• Ability to work independently and within a team environment
• Strong attention to detail and a results-driven mindset

Application Deadline

30 April 2026

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.