General Manager, Technology Projects Implementation

Location: Accra
Employment Type: Full-Time
Vacancy Ref. Number: MTNGH-TRF(TPI)-002-26
Application Deadline: 20 May 2026

Company Profile

MTN Ghana is a leading telecommunications provider committed to delivering innovative digital solutions and world-class network services. The organization is driving large-scale technology transformation to enhance customer experience, network reliability, and digital inclusion across Ghana.

Position Overview

• Position: General Manager, Technology Projects Implementation
• Level: MTN Level 4
• Function: Transformation
• Department: Technology Projects Implementation
• Reports to: Chief Transformation Officer

Job Summary

The General Manager, Technology Projects Implementation will provide strategic leadership and end-to-end accountability for the execution of capital technology projects that drive network modernization, transformation, and commercial readiness. The role ensures efficient, safe, and large-scale delivery of network investments that support business growth, customer experience excellence, and long-term competitiveness.

Key Responsibilities

Strategic Leadership

• Translate corporate and network strategies into multi-year implementation roadmaps across radio, core, transmission, IP fibre, cloud, OSS/BSS, and IT domains.
• Provide technical authority on network deployment decisions, architecture standards, and implementation trade-offs.
• Prioritize network projects based on business value, coverage expansion, capacity demand, and revenue impact.
• Lead the execution of technology evolution initiatives including 5G, fibre densification, virtualization, and automation.
• Ensure readiness of network infrastructure for new products, services, and digital solutions.
• Strengthen project governance frameworks and build organizational delivery capability.

Financial & Investment Management

• Account for CAPEX and operational expenditure related to technology project implementation.
• Ensure optimal return on network investments through disciplined execution and cost control.
• Approve and validate technical feasibility, rollout timelines, and cost structures for business cases.
• Drive vendor performance management against cost, quality, and delivery commitments.
• Identify and implement cost optimization and asset-sharing opportunities.

Operational Delivery

• Own end-to-end delivery of all technology implementation projects from planning to handover.
• Define and enforce delivery standards, KPIs, SOPs, and quality assurance frameworks.
• Manage project risks, dependencies, and critical path execution across portfolios.
• Oversee seamless transition from project delivery to operations to minimize service disruption.
• Drive continuous improvement in deployment speed, quality, and cost efficiency.
• Introduce modern project delivery methodologies, automation tools, and performance systems.

Governance, Compliance & Risk Management

• Ensure full compliance with regulatory, environmental, safety, and site-access requirements.
• Develop and enforce risk management frameworks across all project streams.
• Approve technical designs, deployment approaches, and major change requests.
• Ensure alignment with global MTN Group standards and regulatory requirements.
• Oversee testing, acceptance, certification, and resilience of deployed infrastructure.
• Manage crisis response for critical deployment or network rollout incidents.

Stakeholder & Partner Management

• Serve as the primary interface between technology implementation teams and internal/external stakeholders.
• Manage strategic relationships with OEMs, vendors, contractors, regulators, and infrastructure partners.
• Provide executive reporting on project status, risks, and mitigation actions.
• Support regulatory engagement related to deployment approvals and compliance timelines.

Job Context

• Evolving digital telecommunications business models
• Highly regulated environment
• Public listed organization with strong ESG priorities
• Shift toward customer-centric “share of life” model
• Regionalized and globally standardized technology environment
• High-performance, innovation-driven culture

Educational Requirements

• Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field.
• Postgraduate qualification in Engineering, Business Administration, Project Management, or related discipline.
• Project Management certification (PMP or equivalent).
• Agile/Scrum certification is an added advantage.

Experience Requirements

• Minimum of 10 years’ experience in telecommunications, technology, or customer experience management.
• Proven track record of delivering large-scale technology or infrastructure projects.
• Experience managing multi-vendor and multi-site network deployments.
• Strong background in CAPEX management and project governance.

Technical Competencies

• Telecom infrastructure rollout and modernization expertise
• Network implementation lifecycle management (RAN, Core, Transmission, IT, IP)
• Site acquisition, civil works, and power systems understanding
• Vendor and contract management
• Financial and business acumen
• AI and digital transformation awareness
• Risk, compliance, and governance management
• Agile and hybrid delivery methodologies

Leadership & Behavioral Competencies

• Strong stakeholder management and executive communication skills
• Ability to lead large, cross-functional teams
• Excellent negotiation and conflict resolution abilities
• High integrity, accountability, and decision-making capability
• Strong performance-driven leadership mindset

MTN Values

• Lead with Care
• Collaborate with Agility
• Serve with Respect
• Can Do with Integrity
• Act with Inclusion

MTN Vital Behaviours

• Complete Candor
• Complete Accountability
• Active Collaboration
• Get it done

Guidelines for Application

Applicants must clearly indicate the Vacancy Ref. Number MTNGH-TRF(TPI)-002-26 in the email subject line. CVs must be saved using the applicant’s full name. Applications without proper subject formatting or incorrectly named CVs will be disqualified.

How to Apply

Apply online by clicking on the application button below.