Receptionist (Full-Time)
Location: Afrokan Hotel, East Legon

Company Profile

Afrokan Hotel is a hospitality brand committed to delivering warm, comfortable, and memorable guest experiences. We pride ourselves on excellent service, attention to detail, and creating a welcoming environment for all guests.

Role Overview

Afrokan Hotel seeks a professional and friendly Receptionist to serve as the first point of contact for guests. You will actively create a welcoming atmosphere, manage front desk operations, and ensure smooth guest check-in and check-out processes.

Key Responsibilities

• Welcome and attend to guests promptly and professionally
• Handle check-in and check-out procedures efficiently
• Manage reservations, bookings, and room allocations
• Respond to guest inquiries and provide accurate information about hotel services
• Maintain a tidy and organized front desk area
• Handle calls, emails, and front office communications
• Support guest satisfaction by resolving basic concerns promptly
• Coordinate with other departments to ensure seamless service delivery

Requirements

• HND, Diploma, or Degree in Hospitality, Tourism, Business Administration, or a related field
• 2–4 years of relevant experience in a receptionist or front office role
• Strong communication and interpersonal skills
• Professional appearance and customer-focused attitude
• Ability to multitask and remain composed in a fast-paced environment
• Proficiency in basic computer applications and reservation systems is an advantage

Application Deadline

30 May 2026

How to Apply

Apply online by clicking on the application button