Operations Manager

Location: Ho, Ghana
Employment Type: Full-Time
Application Deadline: 07 July 2026

About MENZ-KOBBS Limited Company

MENZ-KOBBS Limited Company is committed to delivering efficient and reliable operational services through innovation, accountability, and continuous improvement. We believe operational excellence is achieved through strong leadership, data-driven decision-making, and a commitment to delivering outstanding results.

We are seeking a proactive and highly motivated Operations Manager to oversee field operations, optimize performance across designated locations, and identify opportunities for business growth. This role is ideal for an energetic professional who thrives in a dynamic environment and is passionate about operational efficiency and business development.

Position Overview

As the Operations Manager, you will be responsible for supervising service machines across assigned locations, monitoring operational performance, identifying new business opportunities, and ensuring accurate reporting and accountability standards.

You will play a key role in driving operational effectiveness, supporting revenue growth, and maintaining strong controls across business operations.

Key Responsibilities

Operations Management

• Supervise and monitor service machines at designated operational locations.
• Ensure all machines operate efficiently and consistently meet performance expectations.
• Conduct regular site visits to monitor operational activities and identify improvement opportunities.
• Resolve operational issues promptly to minimize disruptions and downtime.
• Maintain high standards of operational compliance and accountability.

Business Development & Site Evaluation

• Identify potential hotspot locations for business expansion and growth.
• Conduct due diligence assessments on prospective sites.
• Evaluate business opportunities and provide recommendations based on operational and commercial viability.
• Support the implementation of approved expansion initiatives.

Reporting & Performance Monitoring

• Prepare detailed operational and sales reports for management review.
• Verify sales records, bank deposits, and supporting documentation to ensure accuracy and accountability.
• Monitor key performance indicators and identify trends affecting business performance.
• Provide timely and evidence-based insights to support decision-making.

Compliance & Financial Accountability

• Ensure proper verification of financial records and operational documentation.
• Maintain accurate records and reporting systems.
• Support internal controls and accountability measures across all assigned locations.
• Escalate discrepancies or operational concerns promptly and professionally.

Qualifications & Experience

Education

• Diploma, HND, or Bachelor’s Degree in Business Administration, Operations Management, Marketing, Management, or a related field is preferred.

Experience

• Previous experience in operations management, business development, field supervision, retail operations, or a similar role is an advantage.
• Experience managing multiple operational locations and preparing performance reports will be highly regarded.
• Demonstrated ability to work independently and deliver measurable results.

Personal Attributes

We are looking for candidates who demonstrate:

Outgoing & Energetic

• Proactive, confident, and capable of building strong relationships with stakeholders.
• Comfortable working in the field and engaging with diverse groups of people.

Integrity & Credibility

• Committed to accuracy, transparency, and accountability.
• Makes decisions based on facts, evidence, and objective analysis.
• Maintains the highest standards of honesty and professionalism.

Hardworking & Results-Oriented

• Demonstrates initiative and a strong commitment to operational excellence.
• Willing to go above and beyond to achieve business objectives.
• Maintains focus and productivity in a fast-paced environment.

Salary will be determined based on the candidate’s qualifications, experience, competencies, and overall suitability for the role as assessed during the recruitment process.

Application Requirements

Applicants should be prepared to provide the following documentation during the recruitment process:

• Updated Curriculum Vitae (CV)
• Ghana Card (front and back)
• Guarantor details (name, contact information, and relationship to the applicant)

Interview Process

Shortlisted candidates will be invited to participate in an interview via:

• Microsoft Teams, or
• Zoom

Interview links and further details will be shared with shortlisted candidates.

How to Apply

Apply online by clicking on the application button.