Restaurant Manager (Full-Time)

Tomreik Hotel

Location

Accra, Ghana

Company Profile

Tomreik Hotel is a reputable hospitality establishment dedicated to delivering exceptional guest experiences through outstanding service, comfort, and culinary excellence. The hotel provides a welcoming environment for business and leisure guests and is committed to maintaining high standards of professionalism, customer satisfaction, and operational excellence.

Tomreik Hotel fosters a supportive and performance-driven workplace where hospitality professionals can grow and contribute to memorable dining and service experiences.

Position Summary

Tomreik Hotel is seeking an experienced and customer-focused Restaurant Manager to oversee the daily operations of the restaurant. The successful candidate will ensure exceptional service delivery, operational efficiency, and profitability while maintaining a welcoming and high-quality dining environment.

The role requires strong leadership, commercial awareness, and a passion for delivering outstanding guest experiences.

Key Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service delivery.
• Supervise, train, and motivate restaurant staff to maintain high performance standards.
• Ensure exceptional customer service and promptly resolve guest concerns and complaints.
• Manage reservations, seating arrangements, and guest flow to optimize service efficiency.
• Monitor service quality and ensure adherence to brand and hospitality standards.
• Develop and implement strategies to drive sales growth and improve profitability.
• Control operational costs, including inventory, stock levels, and waste management.
• Coordinate with kitchen and bar teams to ensure timely and accurate service delivery.
• Maintain a clean, safe, and welcoming dining environment.
• Prepare operational reports and support management decision-making.

Qualifications and Requirements

• Proven experience as a Restaurant Manager or in a similar hospitality management role.
• Strong knowledge of restaurant operations, customer service standards, and hospitality best practices.
• Excellent leadership and team management skills.
• Strong problem-solving and conflict resolution abilities.
• Ability to manage budgets, costs, and operational performance.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, customer-focused environment.
• Strong organizational and multitasking abilities.

How To Apply

Apply online by clicking on the application button.

Tomreik Hotel is an equal opportunity employer and welcomes applications from qualified candidates who are passionate about hospitality and customer service excellence.