Room Attendant

Location: Accra – Airport City, Ghana
Employment Type: Full-Time
Application Deadline: 20 June 2026

About The Palms by Eagles Hotel

The Palms by Eagles Hotel is a premier hospitality destination located in Airport City, Accra, dedicated to providing exceptional comfort, outstanding service, and memorable guest experiences. We pride ourselves on maintaining the highest standards of cleanliness, professionalism, and hospitality.

As part of our commitment to service excellence, we are seeking dedicated and enthusiastic Room Attendants to join our housekeeping team. This is an excellent opportunity for individuals who are passionate about hospitality and take pride in creating clean, comfortable, and welcoming spaces for guests.

Position Summary

The Room Attendant is responsible for ensuring guest rooms, corridors, and assigned areas are cleaned, maintained, and presented to the highest standards. The successful candidate will play a key role in enhancing guest satisfaction by providing a clean, safe, and comfortable environment throughout the hotel.

Key Responsibilities

Guest Room Cleaning & Maintenance

• Clean and service guest rooms in accordance with hotel standards and procedures.
• Make beds, change linens, and replenish guest amenities and supplies.
• Dust, vacuum, mop, and sanitize guest rooms, bathrooms, and assigned areas.
• Ensure all rooms are properly prepared and ready for guest occupancy.
• Inspect rooms for cleanliness, maintenance issues, and safety concerns.
• Report maintenance defects and repair requirements promptly.

Housekeeping Operations

• Maintain cleanliness and orderliness in corridors, public areas, and housekeeping stations.
• Ensure housekeeping carts and storage areas are organized and adequately stocked.
• Handle guest requests promptly and professionally within assigned responsibilities.
• Follow daily work schedules and room assignment lists efficiently.

Quality & Guest Service

• Deliver housekeeping services that meet or exceed hotel quality standards.
• Create a welcoming and comfortable environment for guests through attention to detail.
• Respond courteously to guest inquiries and requests.
• Support efforts to maintain high levels of guest satisfaction.

Health, Safety & Compliance

• Follow hotel health, safety, hygiene, and sanitation standards at all times.
• Use cleaning chemicals, equipment, and materials safely and responsibly.
• Adhere to hotel policies, procedures, and housekeeping guidelines.
• Report safety hazards, lost-and-found items, and unusual incidents promptly.

Teamwork & Operational Support

• Collaborate effectively with fellow housekeeping staff and other hotel departments.
• Support team members during busy periods to ensure operational efficiency.
• Participate in training sessions and continuous improvement initiatives.
• Perform additional housekeeping-related duties as assigned by supervisors.

Qualifications & Experience

Educational Requirements

• Senior High School Certificate, Vocational Training, Hospitality Certification, or equivalent qualification.
• Additional training in housekeeping or hospitality services will be an advantage.

Experience

• Minimum of two (2) to five (5) years of relevant experience in housekeeping, room servicing, hospitality, hotel operations, or a related environment.
• Previous experience in a hotel, resort, guest house, or serviced apartment setting is preferred.
• Demonstrated ability to maintain high standards of cleanliness and customer service.

Required Skills & Competencies

Technical Competencies

• Room Cleaning and Servicing
• Housekeeping Procedures and Standards
• Cleaning Equipment and Chemical Handling
• Inventory and Linen Handling
• Health, Safety, and Hygiene Practices
• Guest Service Support

Behavioral Competencies

• Strong attention to detail
• Excellent organizational skills
• Positive attitude and strong work ethic
• Customer-focused mindset
• Reliability and professionalism
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work efficiently in a fast-paced hospitality environment

How to Apply

Apply online by clicking on the application button.