Laundry Attendant

Location: Accra – Airport City, Ghana
Employment Type: Full-Time
Application Deadline: 20 June 2026

About The Palms by Eagles Hotel

The Palms by Eagles Hotel is a premier hospitality destination located in Airport City, Accra, dedicated to delivering exceptional guest experiences through outstanding service, comfort, and attention to detail. Our commitment to excellence extends to every aspect of our operations, including the quality and presentation of our linens, uniforms, and guest laundry services.

We are seeking dedicated and detail-oriented Laundry Attendants to join our team and contribute to maintaining the high standards that our guests expect and appreciate.

Position Summary

The Laundry Attendant is responsible for the efficient processing, cleaning, pressing, sorting, and handling of hotel linens, uniforms, and guest laundry. The successful candidate will play an important role in ensuring that all laundry services are delivered professionally, efficiently, and in accordance with hotel quality standards.

Key Responsibilities

Laundry Operations

• Sort, wash, dry, fold, and press hotel linens, towels, uniforms, and guest garments according to established procedures.
• Operate laundry equipment safely and efficiently, including washing machines, dryers, steam presses, and ironing equipment.
• Ensure laundry items are processed within required turnaround times and quality standards.
• Inspect linens and garments for stains, damage, or wear and report issues to supervisors.
• Apply appropriate cleaning methods and detergents based on fabric types and care instructions.

Quality Assurance

• Maintain high standards of cleanliness, presentation, and garment care.
• Ensure all laundry items are properly cleaned, pressed, folded, and prepared for distribution.
• Verify guest laundry orders for completeness and accuracy before delivery.
• Support efforts to minimize linen loss and damage.

Inventory & Linen Management

• Assist in organizing and tracking hotel linen inventory.
• Ensure proper storage and handling of clean linens, uniforms, and guest laundry.
• Report shortages, damaged items, and replacement needs promptly.
• Support periodic linen and laundry inventory counts.

Health, Safety & Compliance

• Follow all health, safety, hygiene, and sanitation procedures.
• Handle laundry chemicals and cleaning agents safely and according to manufacturer guidelines.
• Maintain a clean, organized, and safe laundry work environment.
• Report equipment malfunctions, hazards, and maintenance requirements promptly.

Teamwork & Guest Service

• Work collaboratively with housekeeping and other hotel departments to support operational needs.
• Assist with special laundry requests and urgent guest requirements where necessary.
• Contribute to maintaining a positive, professional, and service-oriented work environment.
• Participate in training and continuous improvement initiatives.

Qualifications & Experience

Educational Requirements

• Senior High School Certificate, Vocational Training, Hospitality Certification, or equivalent qualification.
• Additional training in laundry operations, housekeeping, or hospitality services will be an advantage.

Experience

• Minimum of two (2) to five (5) years of relevant experience in laundry operations, housekeeping, hospitality services, dry cleaning, or a related environment.
• Previous experience in a hotel, resort, guest house, serviced apartment, commercial laundry facility, or hospitality establishment is preferred.
• Familiarity with laundry equipment and garment care procedures will be an advantage.

Required Skills & Competencies

Technical Competencies

• Laundry Operations and Garment Care
• Linen Handling and Inventory Management
• Fabric Identification and Treatment
• Operation of Laundry Equipment
• Health, Safety, and Hygiene Practices
• Quality Control and Inspection

Behavioral Competencies

• Strong attention to detail
• Good organizational and time-management skills
• Reliability and accountability
• Ability to work independently and as part of a team
• Positive attitude and strong work ethic
• Good communication and interpersonal skills
• Commitment to quality and service excellence
• Ability to work efficiently in a fast-paced hospitality environment

How to Apply

Apply online by clicking on the application button.