Public Area Attendant

Location: Accra – Airport City, Ghana
Employment Type: Full-Time
Application Deadline: 21 June 2026

About The Palms by Eagles Hotel

The Palms by Eagles Hotel is a premier hospitality destination located in Airport City, Accra, dedicated to delivering exceptional guest experiences through outstanding service, comfort, and attention to detail. We take pride in creating welcoming, clean, and elegant spaces that leave lasting impressions on our guests.

As part of our commitment to maintaining the highest standards of hospitality, we are seeking dedicated and service-oriented Public Area Attendants to join our housekeeping team.

Position Summary

The Public Area Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel’s public spaces. The successful candidate will help create a safe, comfortable, and welcoming environment for guests by ensuring all common areas consistently meet the hotel’s quality and cleanliness standards.

Key Responsibilities

Public Area Maintenance

• Clean and maintain all assigned public areas, including:
  • Hotel lobbies
  • Reception areas
  • Corridors and hallways
  • Elevators
  • Staircases
  • Restrooms
  • Meeting and event spaces
  • Outdoor guest areas
• Ensure all public spaces remain clean, organized, and presentable throughout assigned shifts.
• Conduct regular inspections of assigned areas and address cleanliness issues promptly.
• Remove litter, dust, and debris from public areas as required.

Housekeeping Operations

• Replenish supplies in public restrooms and guest service areas.
• Maintain housekeeping storage rooms, cleaning equipment, and supply stations in an organized condition.
• Support housekeeping operations during peak periods and special events.
• Assist with the setup and cleaning of conference rooms, banquet areas, and event venues when required.

Guest Service Support

• Create a welcoming atmosphere by maintaining clean and attractive public spaces.
• Respond courteously and professionally to guest inquiries and requests.
• Direct guests to appropriate departments or personnel when assistance is needed.
• Report guest concerns or observations to supervisors promptly.

Health, Safety & Compliance

• Follow hotel health, safety, hygiene, and sanitation procedures at all times.
• Handle cleaning chemicals, equipment, and materials safely and responsibly.
• Identify and report maintenance issues, hazards, and safety concerns immediately.
• Comply with all housekeeping policies, procedures, and operational standards.

Teamwork & Continuous Improvement

• Work collaboratively with housekeeping colleagues and other hotel departments.
• Participate in departmental training and service improvement initiatives.
• Support efforts to maintain exceptional hotel presentation standards.
• Perform other housekeeping-related duties as assigned by supervisors.

Qualifications & Experience

Educational Requirements

• Senior High School Certificate, Vocational Training, Hospitality Certification, or equivalent qualification.
• Additional training in housekeeping, hospitality services, or facility maintenance will be an advantage.

Experience

• Minimum of two (2) to five (5) years of relevant experience in housekeeping, facility cleaning, hospitality operations, hotel services, or a related environment.
• Previous experience in a hotel, resort, guest house, serviced apartment, or commercial facility is preferred.
• Demonstrated commitment to cleanliness, guest service, and workplace professionalism.

Required Skills & Competencies

Technical Competencies

• Public Area Cleaning and Maintenance
• Housekeeping Procedures and Standards
• Cleaning Equipment and Chemical Handling
• Health, Safety, and Hygiene Practices
• Inventory and Supply Management
• Basic Facility Maintenance Reporting

Behavioral Competencies

• Strong attention to detail
• Customer-focused attitude
• Professional appearance and conduct
• Reliability and accountability
• Good communication and interpersonal skills
• Ability to work independently and within a team
• Strong organizational skills
• Ability to work efficiently in a fast-paced hospitality environment

How to Apply

Apply online by clicking on the application button.