IT, Data Manager & Analyst (Full-Time)

Location: Accra, Ghana
Company: All Deliveries (R) Swift Company Limited

Company Profile

All Deliveries (R) Swift Company Limited is a leading logistics and courier services provider committed to delivering fast, reliable, and technology-driven solutions to businesses and individuals. We foster a welcoming, collaborative, and inclusive work environment where innovation, continuous improvement, and teamwork enable our employees to excel. We are seeking an experienced and analytical IT, Data Manager & Analyst to strengthen our technology infrastructure and transform operational data into meaningful business insights.

Job Summary

The IT, Data Manager & Analyst will oversee the company’s IT systems, manage data infrastructure, and provide analytical insights that support operational excellence and strategic decision-making. The successful candidate will ensure the reliability and security of business systems, optimize technology solutions, and deliver data-driven recommendations that improve efficiency, service delivery, and business performance.

Key Responsibilities

• Manage and maintain the company’s delivery management software, databases, and network systems to ensure optimal performance.
• Collect, clean, analyze, and interpret operational data, including delivery times, operational costs, and driver performance, to generate actionable business insights.
• Design, develop, and maintain dashboards and management reports to monitor Key Performance Indicators (KPIs).
• Troubleshoot and resolve hardware, software, network, and system-related issues for office and field employees.
• Implement and maintain robust data security, backup, and disaster recovery procedures to protect company information.
• Train employees on new software applications, technology solutions, and IT best practices.
• Support the implementation, maintenance, and optimization of GPS tracking systems for effective fleet monitoring.
• Monitor system performance and recommend technology upgrades to improve operational efficiency.
• Collaborate with cross-functional teams to identify opportunities for process automation and digital transformation.
• Maintain accurate IT documentation and ensure compliance with company policies, industry standards, and cybersecurity best practices.

Qualifications & Requirements

The ideal candidate should possess:

• Bachelor’s Degree in Computer Science, Information Technology, Data Science, or a related field.
• Minimum of three (3) years’ experience in IT support, data analysis, systems administration, or a similar role.
• Proficiency in SQL, advanced Microsoft Excel, and data visualization tools such as Power BI or Tableau.
• Strong knowledge of networking technologies, including LAN/WAN, firewalls, and basic cybersecurity principles.
• Experience managing databases, enterprise applications, and IT infrastructure.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

What We Offer

• A welcoming and inclusive work environment that values innovation, collaboration, and continuous learning.
• Opportunities for professional growth, training, and career advancement.
• The opportunity to leverage technology and data to drive operational excellence within a growing logistics company.
• A supportive culture that recognizes initiative, accountability, and high performance.

Application Deadline

14 August 2026

How to Apply

Apply online by clicking on the Application button.