Personal Assistant to the Chief Risk & Compliance Officer (CRCO) – Full-Time

Location: Accra, Ghana
Employment Type: Full-Time

Company Profile

At MTN Ghana, we are driven by the belief that everyone deserves the benefits of a modern connected life. As a purpose and values-led organization, we are committed to creating a workplace where every member of our Y’ello Family feels valued, respected, and empowered to thrive.

We foster an inclusive, collaborative, and high-performing culture where innovation, integrity, and continuous learning are part of our everyday work. Our people are encouraged to bring their authentic selves to work, embrace new challenges, and contribute to building solutions that positively impact our customers, communities, and the future of Ghana.

If you are looking for an environment where your contributions matter and your career can grow, MTN Ghana offers the opportunity to make a meaningful difference.

Position Summary

MTN Ghana is seeking an experienced, highly organized, and proactive Personal Assistant to the Chief Risk & Compliance Officer (CRCO). The successful candidate will provide high-level executive and administrative support to the CRCO, ensuring the efficient management of executive priorities, governance activities, stakeholder engagements, and operational coordination within the Risk & Compliance Division.

The ideal candidate will demonstrate exceptional organizational skills, sound judgment, professionalism, and the ability to manage confidential information while supporting a fast-paced executive office.

Key Responsibilities

The successful candidate will:

Executive Support

• Manage the CRCO’s calendar, appointments, meetings, and travel arrangements.
• Prioritize meeting requests to optimize the effective use of the CRCO’s time.
• Prepare daily briefs, executive summaries, meeting packs, and background materials.
• Coordinate correspondence, including emails, reports, memos, and confidential communications.
• Draft, proofread, and edit reports, presentations, speeches, and executive communication materials.

Governance and Board Support

• Coordinate the preparation of Board, Executive Committee (ExCo), and governance committee submissions and meeting documentation.
• Track action items, deliverables, and follow-up activities arising from governance and leadership meetings.
• Ensure compliance with internal governance standards relating to documentation, approvals, reporting, and record management.
• Maintain accurate governance records and document repositories.

Stakeholder Management

• Serve as the primary liaison between the CRCO’s office and internal and external stakeholders.
• Build and maintain effective working relationships with executives, senior leaders, business units, regulators, and external partners.
• Coordinate executive meetings and facilitate timely communication across stakeholders.

Risk & Compliance Administration

• Support the preparation of monthly, quarterly, and annual Risk & Compliance reports.
• Maintain departmental dashboards, document repositories, and operational records.
• Assist in preparing risk registers, compliance updates, incident reports, and regulatory documentation where required.
• Monitor departmental projects, milestones, strategic initiatives, and reporting deadlines.
• Support implementation of the annual Risk & Compliance plan.

Operational Coordination

• Assist with departmental budgeting, procurement activities, and expenditure tracking.
• Coordinate office logistics, resource planning, and administrative activities within the Risk & Compliance Division.
• Identify opportunities to improve administrative efficiency, strengthen governance processes, and enhance executive support services.
• Ensure the smooth day-to-day operation of the CRCO’s office.
• Prepare weekly, monthly, quarterly, and ad hoc reports as required.

Working Environment

This role operates within:

• A dynamic and highly competitive telecommunications and ICT industry.
• A multi-regulated business environment.
• A strong Environmental, Social, and Governance (ESG) framework.
• A multinational organization that promotes global Risk & Compliance best practices.
• A performance-driven and collaborative culture.
• A diverse, multicultural workforce.
• A business focused on strategic partnerships and continuous innovation.

Qualifications and Experience

Applicants should possess:

• A First Degree in Social Sciences, Psychology, Management, Business Administration, or a related discipline.
• A minimum of three (3) years’ experience providing executive support as a Personal Assistant to a C-Suite executive or in a similar senior executive support role.

Knowledge, Skills and Competencies

The ideal candidate will demonstrate:

• Advanced proficiency in Microsoft Office Suite, including Microsoft Power Platform applications and Microsoft Copilot.
• Strong executive communication and correspondence management skills.
• Experience using meeting coordination, scheduling, and collaboration tools.
• Excellent data, information, and document management capabilities.
• Strong travel, logistics, and executive diary management skills.
• Experience preparing executive presentations, reports, and business documents.
• Excellent business writing, reporting, and analytical skills.
• Strong stakeholder engagement and relationship management abilities.
• Good project coordination and organizational skills.
• Sound knowledge of office administration practices and procedures.
• Excellent typing and computer literacy skills.
• Exceptional attention to detail and accuracy.
• Strong time management skills with the ability to manage competing priorities.
• A proactive mindset with excellent problem-solving abilities.
• Outstanding verbal and written communication skills.
• Strong interpersonal skills with the ability to work effectively across all organizational levels.
• Demonstrated integrity and the ability to manage highly confidential information with discretion.
• A collaborative approach and commitment to exceptional customer service.
• High learning agility and adaptability in a fast-changing environment.

Our Values

Successful candidates will embrace and demonstrate MTN Ghana’s values by:

• Leading with Care.
• Collaborating with Agility.
• Serving with Respect.
• Demonstrating Integrity through a Can-Do attitude.
• Acting with Inclusion.

Candidates will also embody MTN’s Vital Behaviours by demonstrating:

• Complete Candor.
• Complete Accountability.
• Active Collaboration.
• A strong commitment to getting things done.

Working Conditions

• Flexible “Anywhere/Anytime” working environment.
• High level of personal accountability and self-management.
• Fast-paced executive environment requiring sound judgment, professionalism, and confidentiality.

Application Deadline

25 July 2026

How to Apply

Apply online by clicking on the Application button.