Non-Teaching – Quality Control Officer – Full-Time

Location: Madina, Accra, Ghana
Employment Type: Full-Time

Company Profile

Preset Pacesetters Senior High School is a dedicated educational institution committed to delivering quality education through excellence in teaching, administration, student support, and operational management. We promote a culture of continuous improvement, accountability, professionalism, and innovation to ensure that students receive the best possible learning experience.

At Preset Pacesetters Senior High School, we believe quality is achieved through teamwork, attention to detail, and commitment to high standards. We provide a welcoming, collaborative, and professional environment where employees are encouraged to contribute ideas, improve processes, and support the overall success of the school.

Position Summary

Preset Pacesetters Senior High School is seeking a detail-oriented, analytical, and proactive Non-Teaching Quality Control Officer to monitor, evaluate, and improve operational standards across the school. The successful candidate will support quality assurance initiatives, conduct compliance checks, review processes, and provide recommendations that enhance efficiency, service delivery, and overall school performance.

Key Responsibilities

The successful candidate will:

• Develop, implement, and monitor quality control procedures across administrative and operational areas of the school.
• Conduct regular inspections and assessments to ensure compliance with school policies, procedures, and established standards.
• Monitor the quality of services provided by departments and recommend improvements where necessary.
• Review administrative processes, records, reports, and documentation for accuracy and completeness.
• Identify gaps, risks, and areas for improvement and provide practical recommendations to management.
• Support the development and implementation of quality improvement plans.
• Conduct periodic audits of school facilities, resources, and operational activities.
• Monitor compliance with health, safety, cleanliness, and operational standards.
• Track performance indicators and prepare quality assurance reports for management review.
• Collect feedback from students, parents, staff, and stakeholders to support service improvement.
• Investigate complaints and quality-related concerns and recommend appropriate solutions.
• Support departments in maintaining consistent service delivery standards.
• Maintain accurate records of inspections, assessments, corrective actions, and improvement activities.
• Assist in reviewing policies, procedures, and systems to promote efficiency and accountability.
• Collaborate with school leadership and departments to strengthen quality management practices.
• Perform other quality assurance duties assigned by management.

Qualifications and Experience

Applicants should possess:

• A Bachelor’s Degree in Quality Management, Business Administration, Education Management, Operations Management, Statistics, Administration, or a related discipline.
• Professional certification in quality management, auditing, compliance, or process improvement will be an advantage.
• A minimum of two (2) to three (3) years of relevant experience in quality assurance, quality control, compliance, administration, or a similar role.
• Experience working within an educational institution will be an added advantage.
• Knowledge of quality assurance principles, monitoring procedures, and reporting practices.

Required Skills and Competencies

The ideal candidate will demonstrate:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to evaluate processes and identify improvement opportunities.
• Strong report writing and documentation skills.
• Excellent communication and interpersonal skills.
• Ability to conduct inspections, assessments, and compliance reviews.
• Strong organizational and time management abilities.
• Ability to manage multiple tasks and meet deadlines.
• High level of integrity, professionalism, and confidentiality.
• Proficiency in Microsoft Office Suite, especially Excel and reporting tools.
• Ability to work independently while collaborating effectively with teams.
• Strong commitment to continuous improvement and operational excellence.

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

• Accuracy and quality of inspection and assessment reports.
• Effectiveness in identifying and resolving quality gaps.
• Compliance with school standards, policies, and procedures.
• Timeliness of quality assurance activities and reporting.
• Implementation of improvement recommendations.
• Stakeholder satisfaction with school services.
• Contribution to continuous improvement initiatives.

Salary and Benefits

Preset Pacesetters Senior High School offers:

• A competitive and negotiable salary based on qualifications and experience.
• Opportunities for professional development and career advancement.
• A supportive, collaborative, and inclusive working environment.
• The opportunity to contribute to improving standards and operational excellence within a respected educational institution.

Application Deadline

5 August 2026

How to Apply

Apply online by clicking on the Application button.