Job Title: Coordinator, Staff Care & Well-being
Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 25 April 2026

Company Profile

World Vision is a global NGO committed to improving the well-being of vulnerable children, families, and communities. We operate with integrity, inclusivity, and a focus on sustainable impact, creating a collaborative environment where staff are empowered to thrive and contribute meaningfully to organizational goals.

Job Summary

We are seeking a proactive and organized Coordinator, Staff Care & Well-being, to serve as the operational and learning backbone of our Global Staff Care & Well-being team. The role ensures that staff care initiatives are coordinated, knowledge-driven, and effectively implemented across global, regional, and national teams. This is a coordination and systems-focused role, not a counseling position.

Key Responsibilities

Keeping the Work Moving

• Coordinate workflows, schedules, and deliverables across the team
• Track progress and support timely follow-ups
• Assist with budget monitoring and operational reporting

Protecting Knowledge and Clarity

• Maintain shared knowledge platforms and repositories
• Organize tools, templates, and guidance for easy access and use
• Draft and circulate internal updates, briefings, and learning notes

Supporting Learning and Accountability

• Collect and compile monitoring data aligned with the Staff Care Theory of Change
• Support trend analysis and feedback interpretation
• Document lessons learned and contribute to reporting cycles

Strengthening Global and Field Connections

• Support information flow between global, regional, and national teams
• Help organize webinars, learning exchanges, and consultations
• Capture field insights to inform planning and continuous improvement

Qualifications and Requirements

Required Skills and Experience

• Minimum 5 years of experience in coordination, project management, communications, or operations support
• Educational background in administration, project management, organizational development, communication, or related field
• Professional training in project coordination or knowledge management is an advantage
• Experience in complex international organizations
• Ability to manage knowledge systems and basic data tracking
• Strong organizational, communication, and intercultural skills
• Fluency in English; additional languages are a plus

Preferred Skills and Experience

• Familiarity with staff care, employee well-being, and humanitarian operations
• Experience supporting monitoring, evaluation, and learning functions
• Strong facilitation and digital collaboration skills (SharePoint, Teams, ClickUp, PowerBI)
• Ability to operate effectively in fast-changing, high-pressure environments
• Motivated self-starter with strong initiative, problem-solving, and critical thinking skills
• Experience working in national or regional offices with complex systems and competing priorities
• Demonstrated ability to clarify processes, organize information, and ensure follow-through

How to Apply

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