Credit Officer (SHS Graduates Can Apply) – Full-Time

Locations: Dansoman, Madina, Sakumono, Ashaiman & Tema, Ghana
Employment Type: Full-Time
Application Deadline: 15 June 2026

Company Profile

Cap-Kon Micro-Credit Enterprise is a trusted financial services provider committed to supporting individuals and small businesses with accessible credit solutions. We focus on empowering communities through responsible lending, financial inclusion, and excellent customer service. At Cap-Kon, we create a supportive and growth-oriented environment where employees can build strong careers in microfinance and financial services.

Position Summary

We are seeking motivated, disciplined, and customer-focused individuals to join our team as Credit Officers. This is an excellent entry-level opportunity for SHS graduates who are eager to build a career in microfinance and gain hands-on experience in credit assessment, customer engagement, and loan management.

The successful candidates will support loan acquisition, client relationship management, and repayment monitoring while ensuring responsible lending practices.

Key Responsibilities

Customer Acquisition & Loan Processing

• Identify and engage potential customers within assigned communities.
• Educate clients on available loan products and requirements.
• Assist customers in completing loan applications accurately.
• Support the verification and assessment of client information.

Credit Monitoring & Recovery

• Monitor loan repayments and follow up with clients on due payments.
• Support effective loan recovery processes in assigned areas.
• Maintain accurate records of client transactions and repayment status.
• Report default cases or risks to supervisors promptly.

Client Relationship Management

• Build and maintain strong relationships with clients in assigned locations.
• Provide excellent customer service and respond to client inquiries professionally.
• Promote financial discipline and responsible borrowing among customers.
• Support client retention through regular engagement and follow-ups.

Reporting & Field Work

• Conduct field visits within assigned operational areas.
• Maintain daily activity reports and submit updates to supervisors.
• Support data collection and documentation of client information.
• Assist in achieving branch loan targets and operational goals.

Qualifications & Experience

• Minimum of Senior High School (SHS) education.
• Must be willing to work in any of the following locations: Dansoman, Madina, Sakumono, Ashaiman, and Tema.
• No prior experience required, but experience in sales, marketing, or customer service will be an advantage.
• Must be hardworking, responsible, and willing to learn.

How to Apply

Apply online by clicking on the application button.