Job Title: Customer Service Executive

Location: Accra, Ghana
Employment Type: Full-Time

Company Profile
Tailored Hands is a fashion-focused brand committed to delivering exceptional customer experiences through quality service, style, and attention to detail. We create a welcoming, professional environment where customers feel valued and confident in every interaction.

Job Summary

Tailored Hands seeks a proactive and customer-oriented Customer Service Executive to deliver excellent in-store and/or front-line service. You will engage customers warmly, provide product support, and uphold the brand’s standards of professionalism and style.

Key Responsibilities

• Welcome and assist customers in a friendly, professional, and engaging manner
• Provide accurate product information and support customers in making informed choices
• Handle customer inquiries, feedback, and concerns promptly and professionally
• Maintain a clean, organized, and welcoming service environment
• Support sales efforts by promoting products aligned with customer needs
• Uphold brand image through excellent personal presentation and communication

Requirements

• Minimum of HND or Bachelor’s Degree in any relevant field
• At least 6 months of experience in retail or customer service
• Strong communication and interpersonal skills
• Good fashion sense and strong personal presentation
• Demonstrated professionalism, reliability, and customer-first attitude
• Ability to work in a fast-paced retail environment

What We Offer

• A welcoming and stylish work environment
• Opportunity to grow within a dynamic fashion brand
• Hands-on experience in customer engagement and retail operations

How to Apply

Apply online by clicking on the application button