Job Title: Enforcement Officer

Location: Accra
Employment Type: Full-Time
Application Deadline: 27 March 2026

Company Profile

Our client is a reputable organization committed to upholding high standards of regulatory compliance, market integrity, and consumer protection within the insurance sector. The company fosters professionalism, accountability, and ethical conduct while providing a dynamic and supportive work environment for its employees.

Role Overview

The Enforcement Officer plays a critical role in safeguarding market conduct by monitoring compliance, investigating infractions, and supporting enforcement actions. The role requires strong analytical capabilities, sound judgment, and a commitment to integrity in ensuring adherence to applicable laws and regulatory standards.

Key Responsibilities

• Conduct market surveillance activities using tools such as mystery shopping, advertisement monitoring, desk reviews, and other approved regulatory methods.
• Monitor companies, intermediaries, and related entities to ensure compliance with regulations, guidelines, and market conduct standards.
• Identify emerging market conduct risks, unethical practices, and potential consumer protection concerns.
• Maintain accurate investigation records and preserve evidence in line with regulatory standards.
• Prepare and submit monthly market surveillance and enforcement reports to the Unit Head, highlighting findings, trends, and risk indicators.
• Draft regulatory correspondence, enforcement notices, and internal briefing notes on suspected infractions and enforcement actions.
• Review complaints, whistleblower reports, and suspected infractions from both internal and external sources.
• Gather, analyze, and preserve evidence to support enforcement actions.
• Prepare detailed enforcement reports with clear findings and recommendations.
• Draft penalty letters, warnings, directives, and enforcement notices in accordance with applicable laws and guidelines.
• Support the application and administration of sanctions where necessary.
• Track enforcement actions, compliance timelines, and responses from regulated entities.
• Assist in planning and conducting on-site inspections and regulatory examinations.
• Support inspection teams by reviewing records, conducting interviews, and documenting findings.

Minimum Requirements (Expertise & Experience)

• Bachelor’s degree in Law, Business Administration, Economics, Finance, or a related field.
• Professional qualification in insurance (e.g., ACII, CII) or Law is an added advantage.
• Minimum of 3–5 years of relevant experience in insurance supervision, enforcement, compliance, audit, or investigations.

Key Competencies

• Strong knowledge of insurance laws, regulations, and guidelines.
• Solid understanding of market conduct supervision and enforcement principles.
• Excellent investigative, analytical, and report writing skills.
• Ability to interpret regulations and apply enforcement actions consistently and fairly.
• High level of integrity and strong ethical standards.
• Strong attention to detail and sound judgment.
• Effective communication and interpersonal skills.
• Ability to handle confidential and sensitive information with discretion.
• Ability to work independently and perform effectively under pressure.

APPLY FOR THIS JOB

Interested candidates should submit their CV