Engine Field Service Technician – Level III (Full-Time)

Company: Cummins Africa Middle East
Location: Accra, Ghana
Application Deadline: 7 May 2026

Company Profile

Cummins Africa Middle East, part of Cummins Inc., is a global leader in power solutions, delivering innovative and reliable engines, power systems, and energy technologies. With a strong commitment to sustainability, safety, and continuous innovation, Cummins empowers industries and communities through dependable performance and forward-thinking solutions.

Role Overview

The Engine Field Service Technician – Level III provides advanced technical expertise in diagnosing, repairing, and maintaining heavy-duty engines across customer sites. This role plays a critical part in ensuring equipment reliability, supporting customer operations, and upholding Cummins’ high standards of service, safety, and quality. The successful candidate operates with a high degree of independence while also mentoring junior technicians and contributing to continuous improvement.

Key Responsibilities

• Deliver advanced diagnostics, repairs, overhauls, and rebuilds across multiple engine platforms with minimal supervision.
• Perform preventative maintenance in accordance with established standards to enhance engine performance and longevity.
• Diagnose and resolve complex technical issues using specialized tools, documented procedures, and company policies.
• Build strong customer relationships through responsive, professional, and high-quality service delivery.
• Escalate complex or unresolved technical issues to product specialists or leadership when required.
• Coach and mentor technicians and apprentices, promoting knowledge sharing and technical excellence.
• Identify additional service or sales opportunities that add value to customers and support business growth.
• Maintain strict compliance with Health, Safety, and Environmental (HSE) standards, ensuring a safe and professional work environment.
• Accurately document service activities and maintain tools and equipment in optimal condition.

Key Success Factors

• Consistent delivery of high-quality, reliable technical solutions in diverse and challenging environments.
• Strong customer satisfaction through effective communication and timely service delivery.
• Demonstrated technical leadership and mentorship of junior team members.
• Adherence to safety, quality, and operational standards across all assignments.
• Ability to manage complex, high-pressure service situations with professionalism and expertise.

Qualifications, Experience & Skills

• Apprentice-trained Engine Technician qualification (preferred).
• Technician Level I, II, or III certification, Engineering Diploma, or Degree in a relevant field.
• Vocational diploma from a recognized technical institution.
• Valid local driving license.
• Significant hands-on experience in heavy-duty field service, ideally within mining, power generation, or industrial sectors.
• Proven ability to work independently in remote, cross-border, or high-pressure environments.
• Advanced technical expertise in mechanical and electrical engine systems, including diagnostics and repair.
• Strong leadership skills with the ability to mentor and guide technicians while maintaining high standards.
• Excellent communication skills, with the ability to explain complex technical issues clearly to customers and stakeholders.
• Ability to communicate in French is an advantage but not mandatory.

Working with Us

At Cummins, we invest in our people and create an environment where you can grow and thrive. You will benefit from continuous learning opportunities, supportive benefits, and a culture that prioritizes safety, well-being, and work-life balance. With access to innovative technologies and a strong focus on sustainability, you will have the opportunity to shape your career while contributing to a company positioned for long-term growth.

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.