Company: JobHouse Recruitment Agency

Location: Accra, Ghana

Employment Type: Part-Time / Contract (with potential for ongoing engagement)

Start Date: Immediate

Role Overview

JobHouse Recruitment Agency is seeking a highly professional and detail-oriented Field Case Officer to conduct an independent assessment and provide ongoing oversight for the care and living arrangements of an elderly client in Accra.

This role requires a mature, discreet, and analytical individual who can operate independently on a confidential, high-trust assignment involving an international stakeholder.

The successful candidate will play a critical role in ensuring that care delivery, staffing structure, and associated costs are appropriate, efficient, and aligned with local standards.

Key Responsibilities

Phase 1: Independent Assessment (One-Time Engagement)

• Conduct an on-site evaluation of the client’s living conditions and care environment
• Observe and assess the performance and roles of caregivers and house staff
• Review daily routines, responsibilities, and level of care provided
• Identify inefficiencies, role duplication, or gaps in care delivery
• Gather relevant operational and staffing information
• Provide structured input for a formal assessment report

Phase 2: Ongoing Case Management (Twice Monthly Visits)

• Conduct scheduled on-site visits (minimum twice per month)
• Monitor caregiver performance, attendance, and professionalism
• Ensure adherence to recommended care structure and standards
• Observe and report any concerns relating to care quality, safety, or conduct
• Track any notable changes in the client’s condition or environment
• Submit clear and concise visit reports after each inspection
• Escalate urgent issues promptly to JobHouse management

Requirements

• Background in Healthcare, Nursing, Social Work, or related field (strongly preferred)
• Minimum 3–5 years relevant experience in:
  • Elder care / home care
  • Healthcare supervision
  • Social services or case management
• Strong observation, reporting, and analytical skills
• High level of integrity, discretion, and professionalism
• Ability to work independently with minimal supervision
• Excellent written and verbal communication skills
• Comfortable interacting with caregivers, domestic staff, and other stakeholders
• Must be based in Accra

Key Competencies

• Attention to detail
• Sound judgment and objectivity
• Confidentiality and ethical conduct
• Assertiveness with professionalism
• Strong documentation and reporting ability

Compensation

• Phase 1 (Assessment): GHC 4,000 (once-off payment)
• Phase 2 (Ongoing Case Management): GHC 1,600 per month

Important Note

This role involves a confidential, high-trust assignment. The selected candidate will be required to maintain strict confidentiality and operate with the highest professional and ethical standards at all times.

How to Apply

Apply online by clicking on the application button.