Job Title: Front Desk Assistant

Organization: Savannah Impact Advisory
Location: East Legon, Accra
Employment Type: Full-Time
Application Deadline: 25 February 2026

About Savannah Impact Advisory

Savannah Impact Advisory is a professional advisory firm dedicated to delivering high-quality consulting and impact-driven solutions to clients across multiple sectors. We value professionalism, collaboration, and excellent client service, and we strive to create a warm, respectful, and inclusive workplace environment for both our team and our visitors.

We are seeking a friendly, organized, and professional Front Desk Assistant to serve as the first point of contact at our East Legon office.

Position Summary

The Front Desk Assistant plays a critical role in creating a positive first impression of Savannah Impact Advisory. This position manages front desk operations, provides administrative support, and ensures smooth day-to-day office coordination while delivering excellent customer service to clients, visitors, and staff.

The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a professional office setting.

Key Responsibilities

The Front Desk Assistant will:

• Welcome clients, visitors, and partners in a courteous and professional manner.

• Manage incoming calls, emails, and general inquiries, and route them appropriately.

• Maintain the reception area to ensure a clean, organized, and welcoming environment.

• Coordinate meeting room bookings and support meeting logistics as required.

• Receive, record, and distribute mail, deliveries, and official correspondence.

• Provide administrative support to staff, including document preparation, filing, and data entry.

• Maintain accurate records and support basic office reporting activities.

• Manage office supplies and support inventory tracking as needed.

• Uphold confidentiality and professionalism at all times.

Required Qualifications and Experience

Education

• Higher National Diploma (HND) or Bachelor’s degree in Business Administration, Management, or a related field.

Experience

• Minimum of two (2) years’ experience in an administrative, reception, or customer service role.

Skills and Competencies

• Excellent communication, interpersonal, and organizational skills.

• Strong customer service orientation with a friendly and professional demeanor.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

• Ability to multitask, prioritize responsibilities, and work effectively under minimal supervision.

• Strong attention to detail and time-management skills.

• Ability to work collaboratively in a team-oriented environment.

Work Environment

Savannah Impact Advisory fosters a respectful, inclusive, and professional workplace culture. We encourage teamwork, accountability, and a service-oriented mindset, and we value individuals who contribute positively to the organization’s image and daily operations.

How to Apply

Interested candidates should submit:

• A detailed Curriculum Vitae (CV)

• A cover letter outlining relevant experience and interest in the role

Applications should be submitted through Savannah Impact Advisory’s official recruitment channel and clearly indicate “Front Desk Assistant – East Legon” in the subject line.

Application Deadline: 25 February 2026
Only shortlisted candidates will be contacted.