Reports To: Head of Estate Management

Location: Head Office, Асста

Purpose of the Role

Responsible for monitoring the implementation of estate management strategies, policies, standards and guidelines to ensure effective and efficient management of the company’s estates and lands in line with the company’s mandate and other legal/regulatory requirements.

Key Responsibilities

• Develop for approval policies, standard operating procedures (SOPs), work plans, control systems and other monitoring mechanisms in managing the Estate Management Department to achieve targeted objectives.
• Participate in the development of revenue mobilisation strategies and plans to facilitate the collection of ground rents, levies, etc. from Estate Owners.
• Participate in the development of systems, processes and procedures for the collection of ground rents, levies, etc. and monitor its implementation to ensure compliance..
• Coordinate and supervise the valuation/revaluation of estates and make recommendations to management for consideration.
• Participate in the preparation and processing of new leases, consents and lease renewals for estate owners in line with approved policies, guidelines and regulatory requirements….
• Compute relevant levies on the Company’s Estate Leases based on approved guidelines and monitor to ensure timely distribution of ground rent bills etc. to Estate Owners/Customers.
• Participates in the design of a comprehensive monitoring framework and monitor its implementation to ensure that Estate Owners comply with all laws, regulations and contract terms.
• Conduct periodic visits to the company’s estates to monitor compliance with contractual and statutory requirements.
• Liaise with the development Control Unit to ensure effective implementation of approved monitoring systems to track and safeguard undeveloped lands of the Company from encroachment/other illegal practices.
• Monitor to ensure that appropriate logistics are deployed to the task force team to facilitate developmental control operations. /activities of the company’s estates.
• Develop and maintain professional working relationships with the relevant MDAS, MMDAs, Lands Commission, Land Use and Spatial Planning Authority, Assembly Planning Departments, Traditional Rulers, Estate Owners and other stakeholders to facilitate the work of the Department.
• Liaise with the Customer Service unit of the Business Development Department for the prompt resolution of Estate Owners complaints and enquires to maintain business integrity.
• Participate in the preparation of the annual operating budget for the Estate Management Department and monitor its implementation to ensure compliance.
• Analyse data to assess revenue performance and propose improvement to management in achieving set targets.
• Participate in the development of debt recovery strategies, processes and procedures to facilitate the collections of grounds rents, etc. from defaulting clients and monitor in implementation.
• Participate in all internal and external audit programnes at the department and followup to ensure that audit queries are handled expeditiously.
• Develop a comprehensive database system for the maintenance and update of all SHC’s Estates and monitor its implementation to ensure easy retrieval of accompanying documentations/information.
• Develop a comprehensive and up-to-date database system for the maintenance and update of lands/ land banks, land titles etc. and monitor its implementation.

Qualification and Experiences

• Degree in Land Economy, Estate Management. Real Estate or equivalent qualification in related field.
• A Master’s degree in a related field
• Must be a member of recognised professional body.
• Minimum of ten (10) years of working experience with at least 5 years in senior position.

Core competencies

• Strategic leadership and decision-making in property and asset management.
• Expertise in project execution, contract administration, and regulatory compliance within the public sector framework.
• Financial management skills, including budgeting, asset performance monitoring, and record-keeping.
• Strong leadership and team development capabilities grounded in integrity and accountability.
• Effective stakeholder engagement, coordination, and regulatory reporting.