Operations Officer (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Application Deadline: 24 July 2026

Company Profile

Black Star Advisors Ltd is a leading investment and financial advisory firm committed to delivering innovative, client-focused investment solutions with the highest standards of professionalism, integrity, and operational excellence. We leverage deep market expertise, robust governance, and cutting-edge technology to create long-term value for our clients. As our business continues to grow, we are seeking an experienced and detail-oriented Operations Officer to strengthen our investment operations function.

Job Summary

Black Star Advisors Ltd is seeking a highly motivated Operations Officer to manage and optimize investment operations across the business. The successful candidate will oversee transaction processing, portfolio administration, reconciliations, regulatory reporting, and operational risk management while ensuring accuracy, efficiency, and compliance with regulatory requirements. This role requires a proactive professional with strong analytical skills, sound knowledge of capital markets, and a commitment to operational excellence.

Key Responsibilities

• Manage end-to-end investment operations, including trade execution support, confirmations, settlements, and transaction reconciliations.
• Process and settle securities transactions accurately across relevant market platforms, including the Central Securities Depository (CSD).
• Administer investment portfolios by maintaining accurate records, updating asset allocations, and monitoring investment transactions.
• Perform and review daily mark-to-market valuations of investment portfolios and financial instruments.
• Process client transactions, including subscriptions, redemptions, transfers, and withdrawals accurately and within established service standards.
• Maintain complete and accurate client and fund records with appropriate documentation and audit trails.
• Conduct daily, weekly, and monthly reconciliations of cash balances, securities holdings, portfolio positions, and client accounts, investigating and resolving discrepancies promptly.
• Monitor investment mandates, client instructions, authorised signatories, and operational documentation to ensure compliance and accuracy.
• Liaise with custodians, banks, brokers, and other service providers to facilitate seamless transaction processing and timely issue resolution.
• Prepare operational, management, and regulatory reports within prescribed timelines.
• Ensure compliance with Securities and Exchange Commission (SEC) regulations, internal policies, investment guidelines, and operational risk management frameworks.
• Identify operational risks and implement effective internal controls and process improvements to enhance operational efficiency and accuracy.
• Support internal and external audit engagements by providing required documentation and addressing audit findings promptly.
• Collaborate closely with Portfolio Management, Finance, Compliance, Risk, Technology, and Client Service teams to achieve business objectives.
• Support the automation and continuous improvement of operational processes and reporting systems.
• Coach and mentor junior operations staff while promoting a culture of accountability, continuous improvement, and operational excellence.

Qualifications & Experience

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
• Minimum of 5–10 years’ relevant experience in asset management, investment operations, fund administration, custody, brokerage, or related financial services operations.
• Strong understanding of capital markets, investment products, portfolio operations, and asset management processes.
• Sound knowledge of fixed income and equity instruments, mutual funds, trade settlements, reconciliations, investment accounting, and Central Securities Depository (CSD) operations.
• Professional certification such as the ACI Operations Certificate, GISI, or an equivalent qualification will be an added advantage.

Skills & Competencies

• Strong analytical and quantitative skills with exceptional attention to detail.
• Excellent knowledge of investment operations, trade settlements, and financial controls.
• Strong problem-solving and decision-making abilities.
• Excellent organisational and time management skills with the ability to manage multiple priorities and meet tight deadlines.
• Strong communication and stakeholder management skills.
• High level of integrity, professionalism, and accountability.
• Proficiency in Microsoft Office applications, particularly Excel, and familiarity with investment operations systems.

What We Offer

• A competitive remuneration package.
• Opportunities for continuous professional development and career advancement.
• Exposure to a dynamic and growing investment management environment.
• A collaborative and high-performing workplace culture.
• The opportunity to contribute to operational excellence within a respected financial services organisation.

How to Apply

Apply online by clicking on the Application button.