Job Title: Operations Officer

Location: Accra, Ghana
Employment Type: Full-Time
Company: Black Star Group

Company Profile

Black Star Group is a forward-thinking organization operating within the financial services sector, committed to delivering excellence, innovation, and integrity in all its operations. We foster a collaborative and high-performance culture where professionals are empowered to grow, lead, and make a measurable impact.

Role Overview

Black Star Group seeks an experienced and detail-oriented Operations Officer to lead and strengthen its operational processes. The successful candidate will drive efficiency, ensure regulatory compliance, and oversee end-to-end transaction processes within a fast-paced financial environment. This role offers the opportunity to contribute to operational excellence while leading process improvements and mentoring a high-performing team.

Key Responsibilities

• Lead and drive process improvements and support automation initiatives to enhance operational efficiency
• Oversee the end-to-end trade lifecycle, including trade capture, confirmation, settlement, and reconciliation
• Ensure accurate and timely trade matching, allocation, and settlement on the Central Securities Depository (CSD) platform
• Supervise repo transactions, auction bids, and fixed income trading support activities
• Perform and oversee daily mark-to-market valuations of financial instrument positions
• Maintain accurate transaction records with a complete audit trail in line with regulatory requirements
• Oversee client transaction processing, including deposits, withdrawals, and transfers
• Maintain and update authorized signatory records and operational mandates
• Manage bank account administration, including account opening, reconciliation, maintenance, and closures
• Lead daily, weekly, and monthly reconciliations (cash, securities, and positions) and resolve discrepancies promptly
• Prepare, review, and submit regulatory and internal reports within required timelines
• Ensure compliance with SEC regulations, internal policies, and operational risk frameworks
• Identify operational risks and implement effective mitigation strategies
• Support internal and external audits by providing documentation and resolving audit findings
• Collaborate with front office, compliance, finance, and IT teams to ensure seamless operations
• Train, mentor, and supervise junior operations staff
• Promote a culture of accountability, continuous improvement, and operational excellence

Qualifications and Requirements

• Minimum of 10 years’ relevant experience in brokerage, asset management, or financial services operations
• ACI Operations Certificate
• Strong understanding of capital markets and brokerage operations
• Familiarity with CSD processes and fixed income instruments
• High attention to detail and strong analytical skills
• Strong client service orientation
• Ability to work under pressure and meet tight deadlines

Application Deadline

30 April 2026

How to Apply

Click the “APPLY FOR THIS JOB” button below to submit your application.