Job Summary

Eya Naturals is seeking an experienced Operations Support Officer to coordinate daily business operations, oversee inventory, support retail performance, and improve internal processes. The role is critical in ensuring operational efficiency and team effectiveness.

Key Responsibilities
• Support daily retail and operational activities across assigned locations
• Monitor stock levels and coordinate inventory management
• Prepare operational and performance reports using spreadsheets
• Supervise staff and provide team leadership support
• Identify operational gaps and recommend process improvements
• Ensure adherence to internal procedures and service standards

Qualifications & Requirements
• Diploma or Bachelor’s degree in Business Administration or a related field
• 1–3 years’ experience in a similar role (minimum 1 year in a supervisory role)
• Strong knowledge of retail operations and stock management
• Proficiency in spreadsheets and basic reporting tools
• Excellent leadership, communication, and financial management skills
• Strong problem-solving ability
• Intermediate computer literacy

Applicants should live in or around Spintex Road. Only shortlisted candidates will be contacted.