Job Title: Senior Account Manager

Location: Accra
Employment Type: Full-Time
Application Deadline: 15 May 2026

Company Profile

Our client is a reputable and results-driven organisation operating within the marketing, advertising, and client services space. The company is known for delivering innovative, high-impact solutions that help clients grow their brands, strengthen market presence, and achieve measurable business outcomes.

Role Purpose

The Senior Account Manager drives client growth, strengthens strategic relationships, and ensures the delivery of high-quality marketing and creative solutions. The role acts as a trusted advisor to clients, leading engagements from concept to execution while identifying new business opportunities.

You will lead account teams, oversee creative processes, and ensure client satisfaction while consistently achieving revenue and performance targets.

Key Responsibilities

Client Relationship Management

• Build, manage, and grow strong relationships with existing clients.
• Serve as the primary point of contact, ensuring consistent, high-quality service delivery.
• Understand client needs and provide strategic guidance to achieve their business objectives.

Business Development & Growth

• Identify and secure new business opportunities to expand the client portfolio.
• Develop and execute client growth strategies and account development plans.
• Achieve agreed revenue targets and contribute to overall business growth.

Strategic & Creative Leadership

• Lead client briefs, feedback sessions, and presentations with confidence and insight.
• Guide the creative process from discovery through execution to final delivery.
• Collaborate with internal teams to develop innovative, results-driven solutions.

Team Leadership & Development

• Mentor and manage Account Managers and Executives to ensure high performance.
• Set clear performance expectations and support team development.
• Foster a collaborative and results-oriented team environment.

Performance Monitoring & Market Insights

• Track client performance, gather feedback, and analyse market trends.
• Provide insights and recommendations to maintain competitiveness and relevance.
• Ensure projects are delivered on time, within scope, and within budget.

Qualifications & Experience

• Proven experience in client relationship management within advertising, marketing, or a related field.
• Strong background in strategic planning and marketing development.
• Demonstrated experience managing creative and digital processes.
• Experience leading teams and managing performance effectively.

Core Competencies

Technical Competencies

• Strong expertise in account management and client servicing.
• Solid understanding of marketing, branding, and creative processes.
• Ability to develop and execute strategic marketing initiatives.

Managerial Competencies

• Proven leadership and team management skills.
• Strong organisational and planning abilities.
• Effective budget management and attention to detail.
• Ability to prioritise tasks and manage multiple projects simultaneously.

Personal Attributes

• Excellent communication and interpersonal skills.
• Confident, persuasive, and highly professional in client interactions.
• Strong sense of discretion, confidentiality, and integrity.
• Proactive, results-driven, and passionate about client success.

Working Style

• Hybrid work structure with approximately 50% in-office and 50% client-facing field engagement.
• Active involvement in client servicing, business development, and relationship management.
• Flexibility to meet deadlines and manage time-sensitive deliverables.

Work Environment & Culture

The organisation fosters a dynamic, collaborative, and performance-driven environment where innovation and client success are at the core of everything we do. Team members are empowered to take initiative, contribute ideas, and grow professionally.

How to Apply

Apply online by clicking on the application button below.