Social Media and Client Relations Manager (Full-Time)

Location: Accra, Ghana
Employment Type: Full-Time
Organisation: Emtech Technologies
Application Deadline: 10 August 2026

Company Profile

Emtech Technologies is an innovative technology company committed to delivering cutting-edge digital solutions and exceptional customer experiences. We combine creativity, technology, and innovation to help businesses grow while building lasting relationships with our clients. Our team thrives in a collaborative, fast-paced environment where new ideas are encouraged, excellence is recognised, and professional growth is supported.

We are looking for a creative, customer-focused, and highly organised Social Media and Client Relations Manager to strengthen our digital presence and build meaningful relationships with our clients.

Position Summary

As the Social Media and Client Relations Manager, you will develop engaging digital content, manage the company’s social media platforms, and serve as a key point of contact for client engagement. You will create compelling campaigns that enhance brand awareness while ensuring clients receive timely, professional, and exceptional service.

Key Responsibilities

You will:

• Develop and implement social media strategies that increase brand visibility, audience engagement, and business growth.
• Create, edit, and publish high-quality content, including videos, graphics, photographs, and written posts across digital platforms.
• Manage the company’s social media accounts by planning, scheduling, and monitoring content.
• Engage with online communities by responding promptly and professionally to comments, messages, and enquiries.
• Build and maintain strong client relationships by delivering excellent customer service and resolving enquiries effectively.
• Coordinate with internal teams to ensure client needs are addressed efficiently and professionally.
• Produce compelling captions and marketing content that reflect the company’s brand voice and objectives.
• Monitor social media trends, digital marketing innovations, and competitor activities to identify new opportunities.
• Track campaign performance using analytics and prepare reports with actionable recommendations.
• Collaborate with the marketing and business development teams to support product launches, campaigns, and promotional activities.
• Maintain accurate records of client interactions and follow up to ensure high levels of customer satisfaction.
• Support additional marketing, communication, and client engagement initiatives as assigned.

Qualifications and Experience

The successful candidate will have:

• Proven experience as a Social Media Manager, Content Creator, Digital Marketing Specialist, Client Relations Manager, or in a similar role.
• A strong portfolio demonstrating successful social media campaigns and creative digital content.
• Proficiency in video editing applications such as CapCut and Adobe Premiere Rush.
• Experience using graphic design platforms such as Canva and other digital content creation tools.
• Excellent written and verbal communication skills with exceptional copywriting abilities.
• Strong understanding of social media platforms, audience engagement strategies, and digital marketing best practices.
• Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical skills and experience using social media insights and analytics tools to measure performance.
• A bachelor’s degree in Marketing, Communications, Digital Media, Public Relations, Business Administration, or a related field will be an advantage.

Personal Attributes

You are someone who:

• Demonstrates creativity, initiative, and a passion for digital storytelling.
• Builds strong relationships through professionalism, empathy, and excellent customer service.
• Possesses high emotional intelligence and handles client interactions with patience and confidence.
• Thrives in a fast-paced environment while maintaining exceptional attention to detail.
• Communicates effectively with diverse audiences and adapts content to different platforms.
• Works independently while collaborating effectively with cross-functional teams.
• Is committed to continuous learning and staying current with emerging digital trends and technologies.

How to Apply

Apply online by clicking on the Application button.