MPower Ventures is a pan-African, venture-backed start-up leading the change in clean energy innovation  (www.mpower.africa). We are transforming the renewable energy landscape by deploying cutting-edge solar solutions that empower households and businesses across Africa. 

As we expand, we are seeking a dynamic Technical Associate to support the implementation, quality assurance, and after-sales service of solar solutions for our local customers nationwide.

Role Overview

The Technical Associate at MPower Ghana will report directly to the Country Manager with a dotted line to the Head of Engineering. He will be responsible for providing hands-on technical support, assisting in project installation, ensuring quality checks, and delivering responsive after-sales service. S/he will possess a solid technical foundation in Electrical or Solar Energy and a commitment to high-quality service delivery; working closely with the entire operations teams to ensure excellent performance in project implementation and customer satisfaction.

Key Responsibilities:

1. Technical Support and Project Implementation

• Co-Lead in the Installation of Solar Photovoltaic Systems.
• Prepare technical drawings for installations.
• Assist in planning project implementation for installation contracts.
• Examine faulty materials and repair where possible or recommend a solution.

2. Quality Assurance and Client Engagement

• Perform quality checks on product and service delivery.
• Support in preparing tender documents and submissions.
• Meeting with clients to discuss project goals and requirements.

3. Sales Support and Customer Service

• Participate in sales events.
• Respond and provide after-sales service.
• Ensure customer service satisfaction and good client relationships.

4. In general

• Be ready to aid where essential.

• Perform any other duties as needed to meet the job expectations.

Qualifications and Skills:

• Bachelor’s degree in Electrical/Solar/Renewable Energy Engineering or a relevant technical Diploma.
• Minimum of 1 year of relevant experience in solar PV installation or technical support, or a recent graduate with strong internship experience.
• Strong technical knowledge of solar energy systems, including installation processes and repair.
• Foundational knowledge of project implementation and site assessment.
• Excellent communication skills and ability to interact professionally with clients.
• Ability to work independently and collaboratively as part of a team.
• Strong organizational and time management skills.
• Familiarity with solar design software and tools is a plus.
• Familiarity with industry standards and regulations.
• Certification from the Energy Commission or the Engineering Council of Ghana is desirable.
• Passion for renewable energy and sustainability.

To apply: 

Prepare an updated version of your CV and cover letter in a single file as well as a copy of your highest qualification degree (all in PDF format) and upload your documents while you fill out the application form. 

The position remains open until filled.